SurveyMonkey Logo

SurveyMonkey

Senior Information Systems Engineer

Posted 22 Days Ago
Be an Early Applicant
Easy Apply
In-Office or Remote
2 Locations
125K-170K Annually
Senior level
Easy Apply
In-Office or Remote
2 Locations
125K-170K Annually
Senior level
Design and optimize automation workflows, support process discovery, and collaborate with stakeholders to deliver integration solutions and mentoring to junior engineers.
The summary above was generated by AI

SurveyMonkey is the world’s most popular platform for surveys and forms, built for business—loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-powered technology, it’s like having a team of expert researchers at your fingertips.
Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at surveymonkey.com.

What we’re looking for

We're seeking a Senior Systems Engineer to join our Business Systems Automation team to design, build, and optimize automation workflows that streamline business processes across the organization. As a key member of the Scrum team, you will lead the end-to-end delivery of automation initiatives, including supporting process discovery, completing solution design, development, deployment, and robust production support for automations and cloud-native data pipelines. This isn't just a development role; you'll partner closely with both technical and non-technical stakeholders to translate complex business challenges into impactful, measurable automation solutions. You'll play a crucial role in helping the team identify business benefits and help drive operational improvements.

What you’ll be working on

  • Lead design and development of complex automation workflows and integrations across business systems.
  • Collaborate with stakeholders to analyze processes and identify automation opportunities.
  • Provide production support for existing and future automation and Lambda workflows, including monitoring, issue resolution, queue oversight, and user interactions
  • Write and maintain Python-based scripts to support automation, integration, and data transformation tasks
  • Collaborate closely with peers to maintain documentation, code hygiene, and continuous improvement cycles
  • Implement error handling, logging, and monitoring for all workflows to ensure operational reliability.
  • Work with IT security and governance teams to ensure all integrations comply with data privacy, security, and compliance standards.
  • Troubleshoot and resolve integration issues, ensuring minimal disruption to business operations. Provide technical mentorship to junior engineers.
  • Contribute to measurable productivity savings, write clear business use-cases, define business impact metrics, support and design solutions that reduce manual effort, improve data reliability, reduce costs, and scale business operations.

We’d love to hear from people with

  • 5+ years of experience delivering automation solutions, workflows, and pipelines for stakeholders
  • Strong technical expertise with integration and automation/ AI platforms (e.g., Workato, MuleSoft, Glean, etc).
  • Ability to work effectively within an agile team environment and demonstrate strong ownership of assigned responsibilities and goals
  • Proficiency in Python or JavaScript for scripting and API integrations
  • Hands-on experience delivering solutions across ERP, CRM, HRIS, or other SaaS business applications.
  • Detail-oriented, able to prioritize multiple tasks under tight deadlines, and able to work in an efficient, quick, and organized manner
  • Experience mentoring junior staff and fostering team development.
  • System certifications (Workato, Mulesoft, etc) are a plus
  • Experience with UiPath is a plus
  • Experience working in a scrum environment

The base pay provided for this position ranges from $125,375 / year - $169,625 / year depending on the geographic market and assuming a full-time schedule. Actual base pay is based on a number of factors including market location, job-related knowledge, education or training, skills, and experience.
Bonuses and commissions may also be offered as part of the total compensation package, in addition to a competitive benefits package including medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending & health savings account; paid holidays; paid time off; employee assistance program; and other company benefits.

#LI-remote

Why SurveyMonkey? We’re glad you asked

At SurveyMonkey, curiosity powers everything we do. We’re a global company where people from all backgrounds can make an impact, build meaningful connections, and grow their careers. Our teams work in a flexible, hybrid environment with thoughtfully designed offices and programs like the CHOICE Fund to help employees thrive in work and life.

We’ve been trusted by organizations for over 25 years, and we’re just getting started. Our milestones include celebrating a quarter-century of curiosity with 25 acts of giving, opening new hubs in Costa Rica and India, crossing the threshold of 100 billion questions answered, and earning recognition as one of the Most Inspiring Workplaces across North America and Asia.

We live our company values—like championing inclusion and making it happen—by embedding them into how we hire, collaborate, and grow. They help shape everything from our culture to our business decisions. Come join us and see where your curiosity can take you.

Our commitment to an inclusive workplace

SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

Top Skills

Glean
JavaScript
Mulesoft
Python
Uipath
Workato

SurveyMonkey San Mateo, California, USA Office

1 Curiosity Way, San Mateo, CA, United States

Similar Jobs

9 Days Ago
In-Office or Remote
3 Locations
99K-173K Annually
Senior level
99K-173K Annually
Senior level
Software
The Sr. IT Systems Engineer is responsible for designing and optimizing enterprise email and Microsoft 365 collaboration solutions, ensuring reliability, security, and effective collaboration among employees.
Top Skills: Active DirectoryCan-SpamDkimDmarcEmail Security SolutionsExchange OnlineMicrosoft 365Microsoft Compliance ToolsMicrosoft ExchangeOnedrivePowershellSharepointSpfTeams
An Hour Ago
Remote or Hybrid
Addison, IL, USA
Senior level
Senior level
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Principal Platform Architect will design scalable solutions on the ServiceNow platform, engage stakeholders for alignment, mentor teams, and drive innovation to enhance customer success and operational efficiency.
Top Skills: AWSAzureOracle CloudSalesforceServicenowWorkday
An Hour Ago
Remote or Hybrid
Vienna, VA, USA
Senior level
Senior level
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The role involves generating new business sales for ServiceNow.org targeting non-profits. It includes account planning, developing relationships, and achieving sales goals through effective strategies.
Top Skills: AISaaS

What you need to know about the San Francisco Tech Scene

San Francisco and the surrounding Bay Area attracts more startup funding than any other region in the world. Home to Stanford University and UC Berkeley, leading VC firms and several of the world’s most valuable companies, the Bay Area is the place to go for anyone looking to make it big in the tech industry. That said, San Francisco has a lot to offer beyond technology thanks to a thriving art and music scene, excellent food and a short drive to several of the country’s most beautiful recreational areas.

Key Facts About San Francisco Tech

  • Number of Tech Workers: 365,500; 13.9% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Google, Apple, Salesforce, Meta
  • Key Industries: Artificial intelligence, cloud computing, fintech, consumer technology, software
  • Funding Landscape: $50.5 billion in venture capital funding in 2024 (Pitchbook)
  • Notable Investors: Sequoia Capital, Andreessen Horowitz, Bessemer Venture Partners, Greylock Partners, Khosla Ventures, Kleiner Perkins
  • Research Centers and Universities: Stanford University; University of California, Berkeley; University of San Francisco; Santa Clara University; Ames Research Center; Center for AI Safety; California Institute for Regenerative Medicine

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account