Drive impactful IT solutions and optimize business processes as a Senior IT Business Analyst. You'll collaborate with IT Business Partners to define requirements, document processes, and create user-friendly knowledge materials. Whether supporting projects or operational teams, you'll improve communication, training, and technology adoption to enhance efficiency..
Primary Responsibilities:
- Work with Business and IT Business Partners to help define and document business processes and requirements, including, but not limited to, data flow, data storage, application usability, reporting and analytics
- Support project management in the implementation of technology solutions according to Acadia’s software development lifecycle (SDLC)
- Lead or participate in multiple projects by completing and updating project documentation; managing project scope; adjusting schedules when necessary; determining daily priorities; ensuring efficient and on-time delivery of project tasks and milestones; following proper escalation paths; and managing customer and supplier relationships
- Create training materials, “How To’s,” and knowledge items to ease user adoption of new technology
- Create detailed user acceptance testing (UAT) scripts and facilitate UAT with business partners
- Define, coordinate and execute system integration testing to ensure solutions are built to requirements and specifications
- Facilitate the resolution of Tier 1 and 2 application issues for Business Partners and escalate to vendor support as needed
- Act as operational lead for existing systems, including holding recurring operational meetings with Business Partners and vendors, tracking and evaluating change requests, initiating change controls for implementation of changes, coordinating routine system patches and escalating issues to IT Business Partners
- Conduct source systems data quality analysis as needed
- Uses professional concepts and company objectives to resolve issues creatively and effectively, exercising judgment in selecting methods, techniques and evaluation criteria for obtaining results
Education/Experience/Skills:
- Bachelor’s degree in Information Systems or a related field with 5 years of applied work experience. An equivalent combination of relevant education and applicable job experience may be considered.
- Experience using Veeva CRM is required
- Prior experience supporting commercial departments is required
- Ability to be highly organized, self-motivated, with the capability to prioritize projects and workload
- Previous pharmaceutical experience preferred or a desire to learn in a pharmaceutical environment
- Excellent attention to detail
- Excellent interpersonal and communication skills, including tact, diplomacy and flexibility
- Excellent skills in defining and documenting processes, requirements, and training materials
Physical Requirements
While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, see, talk or hear in a standard office environment. Employee must occasionally lift and/or move up to 15 pounds.
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In addition to a competitive base salary, this position is also eligible for discretionary bonus and equity awards based on factors such as individual and organizational performance. Actual amounts will vary depending on experience, performance, and location.
What we offer US-based Employees:
- Competitive base, bonus, new hire and ongoing equity packages
- Medical, dental, and vision insurance
- Employer-paid life, disability, business travel and EAP coverage
- 401(k) Plan with a fully vested company match 1:1 up to 5%
- Employee Stock Purchase Plan with a 2-year purchase price lock-in
- 15+ vacation days
- 13 -15 paid holidays, including office closure between December 24th and January 1st
- 10 days of paid sick time
- Paid parental leave benefit
- Tuition assistance
EEO Statement (US-based Employees): Studies have shown that women and people of color are less likely to apply for jobs unless they believe they meet every one of the qualifications in the exact way they are described in job postings. We are committed to building a diverse, equitable, inclusive, and innovative company, and we are looking for the BEST candidate for the job. That candidate may be one who comes from a less traditional background or may meet the qualifications in a different way. We strongly encourage you to apply, especially if the reason you are the best candidate isn’t exactly what we describe here.
It is the policy of Acadia to provide equal employment opportunities to all employees and employment applicants without regard to considerations of race, including related to hairstyle, color, religion or religious creed, sexual orientation, gender, gender identity, gender expression, gender transition, country of origin, ancestry, citizenship, age, physical or mental disability, genetic information, legally-protected medical condition or information, marital status, domestic partner status, family care status, military caregiver status, veteran or military status (including reserve status, National Guard status, and military service or obligation), status as a victim of domestic violence, sexual assault or stalking, enrollment in a public assistance program, or any basis protected under federal, state or local law.
As an equal opportunity employer, Acadia is committed to a diverse workforce. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation. Furthermore, you may request additional support if you are unable or limited in your ability to use or access Acadia’s career website due to your disability, along with any accommodations throughout the interview process. To request or inquire about your reasonable accommodation, please complete our Reasonable Accommodation Request Form or contact us at [email protected] or 858-261-2923.
Please note that reasonable accommodations granted throughout the recruiting process are not guaranteed to be the same accommodations given if hired. A new request will need to be submitted for any ADA accommodations after starting employment.
California Applicants: Please see Additional Information for California Residents within our Privacy Policy.
Canadian Applicants: Please see Additional Information for Canadian Residents within our Privacy Policy.
Applicants in the European Economic Area, Switzerland, the United Kingdom, and Serbia: Please see Additional Information for Individuals in the European Economic Area, Switzerland, the United Kingdom, and Serbia within our Privacy Policy.
Notice to Search Firms/Third-Party Recruitment Agencies (Recruiters): The Talent Acquisition team manages the recruitment and employment process for Acadia Pharmaceuticals Inc. (“Acadia”). Acadia does not accept resumes from recruiters or search firms without an executed search agreement in place. Resumes sent to Acadia employees in the absence of an executed search agreement will not obligate Acadia in any way with respect to the future employment of those individuals or potential remuneration to any recruiter or search firm. Candidates should never be submitted directly to our hiring managers or employees.
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