Senior/Lead Product Manager - Consumer Experience

Location: San Francisco or New York

We’re looking for a Senior / Lead Product Manager – Consumer Experiences to take full ownership of our consumer-facing products and experiences. This is a high-impact individual contributor role with deep day-to-day involvement in execution, decision-making, and delivery across our consumer surfaces.

You’ll own complex, mission-critical user journeys in a fintech and crypto environment—driving clarity, usability, and trust in products that people rely on every day. This role is ideal for a senior PM who prefers to stay close to the product, works exceptionally well cross-functionally, and thrives in highly operational, fast-moving environments.

• Own the end-to-end consumer product roadmap and execution, from problem definition through launch and iteration.
• Lead hands-on delivery of core consumer experiences, including onboarding, wallets, transactions, account management, and settings.
• Drive day-to-day product execution: writing detailed PRDs, managing backlogs, unblocking teams, and making tradeoff decisions.
• Partner closely with Engineering and Design to ship high-quality consumer-facing features with speed and rigor.
• Own partner-integrated consumer flows, working directly with internal stakeholders and external partners to ensure seamless experiences.
• Translate complex fintech and crypto workflows into clear, intuitive user journeys.
• Monitor product performance post-launch and rapidly iterate based on data, feedback, and operational insights.
• Act as the primary product point of contact for consumer-related initiatives across the company.
• Champion the consumer voice while balancing business, technical, and operational constraints.
  

• 6+ years of experience as a Product Manager, and interested in a operational role. 
• Strong hands-on experience with consumer fintech, crypto products, wallets, neobanks, or payments.
• Proven ability to operate deeply in execution while owning large, ambiguous problem spaces.
• Experience working on partner-driven or platform-integrated products.
• Strong operational mindset with comfort handling edge cases, failures, and real-world constraints.
• Excellent communication and collaboration skills across engineering, design, and business teams.
• Ability to move quickly while maintaining high standards for user experience and reliability.
  

• Direct experience building crypto wallets or consumer financial apps at scale.
• Prior exposure to partnerships, integrations, or vendor-led product flows.
• Design skills or strong design intuition (wireframing, UX reviews, close design collaboration).
• Experience in high-growth or early-stage environments.
  

• Competitive salary + equity plan
• 21 days PTO
• Flexible benefits: annual medical allowance, productivity allowance, gym membership/personal well-being subsidy
• Annual team retreat trip
• Work alongside a team backed by Sequoia Capital with a healthy runway