Senior Manager, Fraud Risk

About Airwallex
Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.
Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us.
Attributes We Value
We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor.
You're humble and collaborative; turn zero-to-one ideas into real products, and you "get stuff done" end-to-end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high-visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next.
About the team
The Legal, Risk & Compliance (LRC) team at Airwallex is a collaborative group of legal professionals and risk management experts. We're passionate about safeguarding Airwallex's operations, fostering a culture of compliance and integrity, and ensuring we navigate the global financial landscape responsibly. The team provides expert guidance and proactive support across all areas of the business-identifying, mitigating, and managing legal and financial risks to enable sustainable growth.
What you'll do
As the Senior Manager, Fraud Risk, you will serve as a subject matter expert in fraud risk management within the Second Line of Defense risk team, reporting directly to the Director, Fraud Risk. You will be responsible for the implementation and management of fraud risk policies and oversight of fraud controls throughout the product and customer lifecycles, to ensure that Airwallex effectively manages fraud risk and meets its regulatory and financial partner requirements. The ideal candidate will have fraud risk oversight experience across a variety of customer and product domains, including across bank payments, platform, payment acquiring (cards and local payment methods) and issuing.
This role is based in San Francisco.
Responsibilities:

• Own, develop and maintain Airwallex's fraud risk framework, including ongoing review and monitoring against the approved board risk appetite for fraud
• Develop, implement, and maintain organizational fraud policies, ensuring these are fit-for-purpose for the scope of Airwallex's customer portfolio and product suite
• Ensure the fraud incident reporting process is managed and maintained across all regions.
• Ensure timely reporting of fraud incidents to management and in compliance with global regulations

• Continuously evaluate and enhance fraud prevention measures, ensuring that policies align with industry best practices and regulatory requirements

• Oversee controls, procedures, and processes implemented by the 1st Line of Defense for transactional and account-related fraud

• Lead risk assessments where necessary into emerging fraud risks
• Work closely with cross-functional teams to assess and address new fraud risks, and implement proactive strategies to mitigate these risks

• Work closely with the product, operations, legal and compliance teams to ensure that fraud risk management practices, product launches and business initiatives are aligned with the fraud risk appetite and meet regulatory requirements

Who you are
We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.
Minimum qualifications:

• 8+ years of fraud risk management experience within the financial sector (Fintech, Banking, or Payments preferred)
• Proven experience in developing and implementing fraud policies and risk controls
• Deep knowledge of industry-relevant ID&V methods, KYC processes and Transaction Fraud monitoring tools
• Solid understanding of global regulatory environments related to fraud and AML
• Strong experience in managing fraud incident reporting and data analysis
• Excellent communication skills, with the ability to present complex risk findings to stakeholders
• Strong ability to work cross-functionally and contribute collaboratively to achieve ambitious goals

Preferred qualifications:

• Bachelor's degree in Business, Finance, Law, or a related field
• Professional certification in fraud prevention (e.g., CFE, CAMS)
• Experience working in high-risk geographies and understanding regional fraud trends
• Experience with database or data visualization tools to support fraud risk reporting

Applicant Safety Policy: Fraud and Third-Party Recruiters
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Equal opportunity
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
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