Senior Manager, Hybrid Services & Reliability (SRE)

Description
The Role:
As the Senior Engineering Manager for Hybrid Services & Reliability (HSR) within AV Core Infrastructure (ACI) at GM, you are the architect of our system trust. You will lead a newly seeded team responsible for the measurable availability of the hybrid cloud systems that underlie all autonomous vehicle development and operations. We need a leader who views reliability not as an afterthought, but as an inherent property of the platform, ensuring that all teams have a stable and ready-state engineering environment. You are comfortable operating systems at scale, not just designing them.
What you'll do

• Reliability Engineering: Define, measure, and enforce strict SLOs/SLIs for critical hybrid cloud services, including network connectivity and compute readiness.
• Foundational Utilities: Own and manage core on-prem utilities, such as DHCP, PXE, and CDN, to ensure seamless server auto-provisioning across the global fleet.
• Environment Integrity: Manage the entire data flow path, from initial ingestion at the test bench through the secure cloud network into production staging.
• HIL Readiness: Guarantee the 99%+ availability and stability of remote CI-based Hardware-in-the-Loop (HIL) benches required for AV safety validation.
• Organization Growth: Actively lead the recruitment and technical mentorship of Senior and Staff ICs as part of the team's expansion.

Your Skills & Abilities (Required Qualifications)

• Required: Extensive background in Site Reliability Engineering (SRE) and defining SLO/SLI frameworks for hybrid cloud environments.
• Required: Technical proficiency in managing on-prem Linux utilities (DHCP/PXE/NTP) and core development services.
• Required: Opinionated view on automated observability, incident response, and MTTR reduction.
• Required: Proven leadership experience.

Your Skills & Abilities (Required Qualifications)

• Experience with configuration management tools (e.g., Chef, Ansible) for large-scale, remote hardware fleets.

Compensation: The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws. The compensation may not be representative for positions located outside of New York, Colorado, California, or Washington.

• The salary range for this role is $201,600 to $302,000. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position.

• Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance.

• Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more.

Benefits:

• Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more.

Relocation: This job may be eligible for relocation benefits.
Hybrid: This role is based hybrid from Sunnyvale you are expected to report to that location three times a week, at minimum.
About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.
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