Satellite Network Operations Engineer

Astranis builds advanced satellites for high orbits, expanding humanity’s reach into the solar system. Today, Astranis satellites provide dedicated, secure networks to highly-sophisticated customers across the globe— large enterprises, sovereign governments, and the US military. With five satellites on orbit and many more set to launch soon, the company is servicing a backlog of more than $1 billion of commercial contracts.
Astranis is the preferred satellite communications partner for buyers with stringent requirements for uptime, data security, network visibility, and customization. Astranis has raised over $750 million from some of the world’s best investors, from Andreessen Horowitz to Blackrock and Fidelity, and employs a team of 450 engineers and entrepreneurs. Astranis designs, builds, and operates its satellites out of its 153,000 sq. ft. headquarters in Northern California, USA.

As a Satellite Network Operations Engineer, you will be providing operations support for our satellite networks that include ground equipment and satellite payload. These networks are deployed worldwide and are used both by commercial and government customers. This role is ideal for someone who loves working with internal stakeholders and external partners to tackle tough challenges and design and implement solutions for end customers with an operations focused mindset.

Role

• Design, create, test, and execute operations procedures, for network deployment, maintenance, and troubleshooting
• Investigate anomalies and service degradations and work with satellite operations team and other engineering teams to find quick resolutions and perform effective root cause analysis
• Work with engineering teams to develop monitoring and alerting tools and processes
• Automate manual processes using scripting and software tools
• Analyze new customer requirements and design solutions with a focus on maintainability, scalability, and security
• Support in-field deployment of ground systems and integration with customer networks 

Requirements

• Bachelor's degree in Electrical Engineering, Information Technology, Computer Networking, Telecommunications, or a related field OR 2+ years of professional experience in working in a Network Operations Center
• Knowledge of RF concepts and wireless frequency spectrum
• Knowledge of LAN and WAN networking concepts, including switching and routing
• Hands-on experience with Linux based servers
• Practical experience with scripting languages e.g. Bash, Python
• Excellent problem-solving and analytical skills
• Effective oral and written communication skills
• Ability to multitask and effectively manage time
• Don't meet them all? Not a problem. Please apply even if you do not meet all these criteria

Bonus 

• Prior experience in a Tier 2/3 Network or Satellite Operations or Technical Support role
• Knowledge of RF Terminals/Antennas, satellite payload and hub systems, including Modulators and Demodulators
• Working knowledge of TCP/IP, BGP, OSPF, ICMP, DHCP, VLANs, NAT, and SNMP
• Hands-on experience with Cisco and Juniper routers / switches and Fortigate Firewalls
• Working knowledge of virtualization using KVM and similar VM infrastructure