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Who we are:
Shape a brighter financial future with us.
Together with our members, we’re changing the way people think about and interact with personal finance.
We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.
The role
At SoFi, we are focused on building the best culture for our employees. To support this, we are growing our People Analytics team to help us make informed decisions when it comes to our talent. We are looking for an experienced Senior People Analyst to help support the framework we’ve built for scalable data, reporting, and analytics solutions.
In this role, you will be both a builder and a strategic partner to the business, assessing organizational health, transforming complex people data into compelling insights that drive decision-making, and influencing SoFi’s people strategy. The ideal candidate will have strong prior experience with Tableau, and the ability to turn high-quality modeled data into compelling narratives, practical insights, and clear recommendations for leaders.
What you’ll do
- Partner with peers to design and build Tableau dashboards that expedite information-to-action both at regular cadences and ad-hoc when needed
- Help drive data integrity across the People Team’s systems
- Support and scale analytics reporting and tooling across a range of areas
- Leverage SQL to build and deliver data models for Tableau and ad-hoc descriptive insights
- Support data management, ensuring data accuracy, integrity, and reliability through meticulous attention to detail and adherence to testing and validation best practices
- Manage and ensure the quality/accuracy of datasets by cleaning, joining, updating, refining and conducting quality assurance activities as needed
- Act as a dedicated analytics consultant for your stakeholder groups, building strong relationships to deeply understand their challenges and proactively seek out ways to add value through analytics products
- Serve as a primary resource for your stakeholder groups for ad-hoc analysis, delivering timely and accurate descriptive insights to support evolving business needs
- Drive the adoption and impact of our People Analytics products, managing stakeholder relationships, balancing competing priorities, and gathering feedback to inform our future roadmap
- Translate analytical findings into clear, compelling narratives that influence action and drive meaningful change across the organization
What you'll need
- Bachelor’s Degree in related fields, equivalent experience, or certifications required
- 3+ years of reporting and analytics experience using tools such as Excel, Google Sheets, Tableau, SQL, Snowflake, R, and Workday
- Strong data visualization skills using Tableau (PowerBI acceptable)
- Ability to manage multiple challenging projects that require creativity and problem solving
- Strong ability to develop & present actionable insights to various audiences
- Experience communicating technical concepts clearly to audiences of all levels
- Foundational SQL knowledge and experience
- Statistical and analytical proficiency (i.e., able to interpret, explain and answer questions about data analysis and results, conduct basic statistical analyses)
- Exceptional ability to review, prepare, audit and ensure accuracy of data
- Ability to thrive in a dynamic environment by taking initiative, navigating ambiguity with a problem-solving mindset, and creating structure to drive projects from concept to impactful insight
Nice to have
- Demonstrated understanding of HR data and processes (e.g. Talent Acquisition, DE&I, survey data, Learning & Development, Performance Management, etc.)
- Foundational knowledge of data architecture, data modeling, design, development, and QA/QC processes
- Proficiency in R
- Workday Reporting and Analytics (e.g.composite, matrix, and discovery boards), foundational Workday Security framework knowledge
Top Skills
SoFi San Francisco, California, USA Office
Our new headquarters opened in 2019. The office provides an open work environment, an all-hands area, a café, library, coffee points on every floor, and executive conference rooms. The game room and roof-top lounge area provide space to take a break and look at the incredible downtown view.
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