Senior Platform Engineer

OUR  MISSION 

We exist to create a more connected, compassionate, and confident experience for people with cancer and those who care for them. We make it easier to get answers, access high-quality care quickly, and feel supported throughout treatment and beyond.

Today, Thyme Care is a market-leading value-based oncology care enabler, partnering with national and regional health plans, providers, and employers to deliver better outcomes and lower costs for thousands of people across the country. Our model combines high-touch human support with powerful technology and AI to bring together everyone involved in a person’s cancer journey: caregivers, oncologists, health plans, and employers.

As a tech-native organization, we believe technology should strengthen the human connection at the center of care. Through data science, automation, and AI, we simplify complexity, improve collaboration, and help care teams focus on what matters most: supporting people through cancer.

Looking ahead, our vision is bold: to become a household name in cancer care, where every person diagnosed asks for Thyme Care by name. If you’re inspired to make cancer care more human and to help reimagine what’s possible, we’d love to meet you. Together, we can build a future where every person with cancer feels truly cared for, in every moment that matters.

WHAT YOU’LL DO

As a Platform Engineer at Thyme Care, you will join a team focused on building the infrastructure, developer tooling, and workflows that help drive high-quality interventions for our members with cancer. You’ll partner closely with other engineering teams to improve the internal platform, reduce operational friction, and support feature development. This role is well suited for a senior engineer who enjoys owning ambiguous platform problems from discovery through delivery.

• Lead medium-to-large platform initiatives end-to-end, from early discovery and technical design through rollout and adoption.
• Own and evolve our AWS platform (including EKS, RDS, networking) using Terraform and other infrastructure-as-code tools.
• Build and maintain internal Python libraries and Kubernetes tooling that abstract away infrastructure complexity, letting other engineers self-serve deployments with minimal platform help.
• Improve our CI/CD pipelines by building and maintaining reusable workflows, optimizing performance, and enhancing our deployment and rollback capabilities.
• Partner with engineers across the organization to improve developer experience through better tooling, clearer workflows, and team enablement.
• Participate in our on-call rotation, improving our observability, triaging incidents, and handling support requests from our engineering and data teams.                                                      

WHAT YOU’VE DONE

• You have strong experience with infrastructure-as-code (we use Terraform), CI/CD (we use Github Actions), and service observability (we use Datadog and PagerDuty).
• You’ve deployed and managed containerized workloads (we use Docker, Kubernetes, Lambda) in a cloud environment (AWS experience strongly preferred).
• You’ve used Python in a professional context (we use it for scripting, DevEx tools, infrastructure frameworks, and more).
• You have participated in an on-call rotation, and you’re comfortable using an observability stack to monitor production and troubleshoot issues that arise.
• You have built and supported internal developer platforms as a product, with attention to usability and adoption.
• You have experience in healthcare, health tech, or another regulated environment.
• You’ve worked in fast-paced, early stage environments. You’re comfortable iterating quickly and wearing multiple hats when needed. You know how to take a project from a loosely scoped idea to a fully realized feature.

WHAT LEADS TO SUCCESS

Strong engineering foundation. You bring production-grade engineering skills — clear design documents, maintainable code, building test coverage, setting SLAs, and deploying to a cloud environment using infrastructure-as-code.
Collaborative engineering. You help foster a team environment where engineers trade ideas and feedback with each other at every stage of the process (roadmap brainstorming, design documents, code reviews, retrospectives, and more).
Self-directed learning and team-wide teaching. You’re comfortable independently keeping up with industry best practices, and you take the time to share relevant ideas and best practices with the team.
Security & compliance mindset. You understand the distinct risks associated with managing sensitive data and deploying systems within regulated sectors.
User empathy. You build infrastructure with users in mind — whether they’re engineers, data scientists, our Care Team, or our members — prioritizing reliability and security.
Pragmatism. You are driven by problems, not solutions. You prioritize solving the most important problems in the simplest way possible.
Comfort with ambiguity. You have a proven track record of success in scaling businesses, fast-paced environments, and startups. You understand that rapid changes to the business, strategy, organization, and priorities are par for the course. 

OUR VALUES

At Thyme Care, our core values guide us in everything we do: Act with our members in mind, Move with purpose, and Seek diverse perspectives. They anchor our business decisions, including how we grow, the products we make, and the paths we choose—or don’t choose.

Our salary ranges are based on paying competitively for our size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Thyme Care. Individual pay decisions are based on several factors, including qualifications, experience level, skillset, and balancing internal equity relative to other Thyme Care employees. The base salary for this role is $175,500-$195,000. The salary range could be lower or higher than this if the role is hired at another level. 

We recognize a history of inequality in healthcare. We’re here to challenge the status quo and create a culture of inclusion through the care we give and the company we build. We embrace and celebrate a diversity of perspectives in reflection of our members and the members we serve. We are an equal-opportunity employer.

Be cautious of recruitment fraud, and always confirm that communications are coming from an official Thyme Care email.