Senior Product Manager, Platform

At Miter, we’re on a mission to help construction contractors build with confidence. If we’re successful, we’ll make it easier and faster to build critical physical infrastructure - roads, bridges, utilities, data centers, housing, etc.

For decades, construction and field services contractors have had to run their businesses on outdated software: clunky, on-premise systems created in the 1980s and 1990s.

That’s where Miter comes in. We’re using AI and embedded payments to rebuild the core HR, finance, and operations systems that underpin our physical economy. Using Miter, contractors like Marathon Electrical, W.J. O’Neil, and Truebeck Construction are building stronger teams, controlling job costs, and accelerating jobsite execution.

This idea is resonating. Since we launched in 2022, we’ve grown to thousands of customers and tens of millions in ARR, making us one of the fastest growing vertical software companies ever. To double-down on our momentum, we’ve raised $50M+ from top investors (Bessemer, Coatue, and Battery) who share our belief that we’re just getting started.

We believe the magic of Miter comes from working side by side. We also believe in work flexibility. For roles that are listed as hybrid, our approach is 3 days a week in the office giving us the chance to connect, brainstorm, and build stronger relationships. If you live within a reasonable commute to either our New York City or San Francisco offices, we ask that you work in our hybrid approach.

Otherwise, for roles listed as remote or in other cities where we don't have an office location, there is no requirement to work in our hybrid approach. We do travel a few times a year for onboarding, company wide, and team specific offsites!

As the PM for our Platform team, you’ll be responsible for the infrastructure, services, and developer experience that empower all of Miter’s product teams to build better features, faster. You’ll think in primitives: notifications, permissions, custom reporting, tasks and create the reusable building blocks that unlock product velocity and consistency across Miter.

We care about clarity, speed, and craftsmanship. You’ll work closely with engineering and design to build elegant, reliable systems that scale.

• Own Miter’s shared services: Lead the vision and roadmap for our core platform systems: Notifications, Permissions, Custom Reporting, Tasks, and other cross-cutting utilities.

• Build for leverage: Design abstractions, frameworks, and shared components that enable faster, more consistent product development across teams.

• Collaborate deeply with internal teams: Partner with product and engineering leads across Payroll, HR, Field Ops, and Spend to understand their needs and translate them into scalable platform capabilities.

• Prioritize reliability and usability: Balance performance, flexibility, and developer experience. You’ll define clear contracts and standards for how Miter’s product surfaces interact with shared infrastructure.

• Drive technical strategy: Work with engineering to evolve our platform architecture, ensuring services are modular, observable, and easy to extend.

• Establish a platform mindset: Build a culture where internal platform quality is treated with the same care as customer-facing features.

• 4+ years of product management experience, ideally building platforms, APIs, or developer-facing systems.

• Strong technical fluency: you can discuss architecture, data models, and integration patterns with engineers confidently.

• A product mindset rooted in developer empathy: you love building systems that make other teams faster and more effective.

• Experience defining shared services or primitives that multiple product teams depend on (notifications, permissions, reporting frameworks, etc.).

• Excellent communication and alignment skills: you thrive on clarifying complexity across many stakeholders.

• A bias for structure and clarity: you think in systems, patterns, and long-term maintainability.

• You can code!

• Familiarity with MongoDB and modern data pipelines (e.g., Snowflake or dbt).

• Exposure to role-based access control (RBAC), audit logging, or reporting frameworks.

• Passion for building tools that empower other builders.

• Recruiter Screen

• Hiring Manager Intro

• 90-minute Virtual Whiteboard Exercise

• Team Round One on One’s

• Competitive Compensation: We offer competitive (well above “market”) salary, commission, and equity packages.

• Medical Insurance: Comprehensive medical, dental, FSA, vision plans to suit you and your family’s needs.

• 401(k) Retirement Plan: Company-matched contributions to help you plan for your future.

• Unlimited PTO: Take the time you need to recharge and be your best self.

• Parental Leave: Generous 16-week paid leave for all parents, including adoptive and foster parents.

• Learning & Development: We offer every employee an annual educational allowance to explore external professional development.

• Office Extras: Snacks, coffee, lunch, and commuter benefits for in-office Mitosaurs.

• Community: Multiple company-wide and team-specific offsites per year.

Miter provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.