Senior Program Manager, Enterprise Solutions

At Qualia, we've built the leading B2B real estate technology that transforms the home buying and selling experience into a simple, secure, and enjoyable process. Our SMB and Enterprise products bring together users from across the real estate ecosystem---homebuyers and sellers, lenders, title and escrow agents, and real estate agents---onto a single shared digital closing platform, providing greater clarity and transparency to real estate transactions. Today, through our business customers across the country, millions of consumers use Qualia to close on homes every year.

WHAT YOU'LL WORK ON

Qualia is seeking an experienced Senior Program Manager to drive successful execution and delivery of our enterprise projects. In this role, you will be responsible for coordinating cross-functional teams, managing project timelines and resources, mitigating risks, and ensuring seamless deployments for our enterprise clients. You will play a critical role in ensuring client satisfaction and the continued growth of our enterprise business.

RESPONSIBILITIES

• Develop and manage comprehensive project plans for all enterprise projects, defining timelines, resources, and success metrics
• Establish and maintain regular communication with all stakeholders (internal and client-facing), ensuring transparency, alignment, and proactive issue resolution
• Proactively identify and escalate potential capacity constraints, working with relevant teams to develop solutions and ensure project timelines are met
• Identify, assess, and mitigate potential project risks, developing and executing mitigation strategies
• Optimize resource allocation across all enterprise projects, proactively identifying and mitigating capacity bottlenecks
• Continuously evaluate and improve project management processes, providing regular status reports and key performance indicators to management

YOUR BACKGROUND THAT LIKELY MAKES YOU A MATCH

• You have 5+ years of experience in Product operations, program, or project management, preferably in a SaaS environment
• Experience in the real estate, lending, or insurance industries is a plus
• Proven track record of successfully managing complex projects and delivering on time and within budget
• Strong leadership skills with the ability to motivate and influence cross-functional teams
• Excellent communication, interpersonal, and presentation skills
• Experience with Agile project management methodologies
• Analytical and problem-solving skills with a data-driven approach
• Customer-centric mindset with a passion for delivering exceptional client experiences
• Based in San Francisco, CA with the ability to work in the office a minimum of three days per week is required

This role has a base annual salary of $180,000-$200,000 plus a competitive equity and benefits package. (Salary to be determined by relevant experience, location, knowledge, and skills of the applicant, internal equity, and alignment with market data.)

WHY QUALIA

Qualia is made up of incredibly bright, mission-driven coworkers who are passionate about using technology to solve real-world problems---and we're growing quickly. In order to continue building an engaging and dynamic organization, we're committed to giving everyone the support they need to do great work.

Our benefits package is designed to allow our team members to be their best selves, both in and out of the workplace. In addition to comprehensive health plans, a 401k program, and commuter benefits, we prioritize family and personal well-being through professional development, parental leave, and a flexible time off policy. Qualia offers a robust online onboarding program to train new hires, biweekly all hands meetings, and a variety of internal virtual events to keep employees connected.

We believe diverse perspectives and backgrounds are critical to building great technology, and our goal is to cultivate an environment where people feel equally valued and respected. Qualia is proud to be an equal-opportunity workplace, and we welcome applicants from all backgrounds regardless of race, color, ancestry, religion, gender identity or expression, sexual orientation, marital status, age, citizenship, socioeconomic status, disability, or veteran status.

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