Senior Program, Sales Enablement, and Business Process Design Manager, Salesforce

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary
Program lead supporting all critical program management activities for Sales Flow 360.  This is a key role that leads workflow design, development for New and Renewal business for our field colleagues.

**Position may sit in any location.

Responsibilities

·         Lead discussions with key stakeholders and business partners to identify opportunities to improve the ways our field colleagues support new and renewal business quoting, negotiations, and sold to implementation

·         Leads requirements gathering sessions with our DDAT partners to support development work in Salesforce and supporting applications

·         Supports questions from project managers and provides guidance on best way to approach business needs

·         Responsible for sign-off of business requirements and coordinating with Lead Director for approval/ decisions.

·         Supports questions from the field related to Sales Flow 360 and Allowances process

·         Determines what collateral/user guides/FAQ documents are required or need to be updated based on changes introduced

·         Coordinates with other Sales Enablement teams to articulate training/communications needs

·         Works with business partners and stakeholders to determine business readiness and change management needs to support rollout of new technology enabled workflows

Required Qualifications

·         Minimum 7 years Project Management

·         Healthcare Industry

·         Minimum 7 years of experience in management consulting, financial analysis, project management, operations management, sales and/or marketing

·         Experience with mid-sized cross-functional initiatives, with a moderate to high degree of complexity

·         Experience developing analysis, presentations, and support material to successfully implement strategy or change initiatives.

·         Ability to travel as needed for onsite meetings.

Preferred Qualifications

·         Strong understanding of the Aetna business through sales quoting and rating

·         Business Process Design

·         Effectively manage organization's resources including expenses, capital, and assets

Education

·         Bachelor's degree preferred/specialized training/relevant professional qualification.

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.  This position also includes an award target in the company’s equity award program. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.