Lead regional oversight of third-party logistics (3PL) sites, owning KPIs (on-time delivery, cost per delivery, safety, CX), managing 3PL relationships, driving performance improvements, ensuring SOP and technology compliance, auditing sites, and partnering cross-functionally on finance, safety, and operations.
About Veho
About the Role:
Responsibilities:
Preferred Qualifications:
Required Qualifications
Veho’s mission is to power the future of commerce by making shopping, shipping and returns seamless for everyone.
We are building a modern, end-to-end logistics infrastructure designed entirely for the ever-evolving needs of ecommerce brands and everyday consumers.
Powered by next-generation technology and a vertically integrated supply chain, Veho gives brands and their customers unprecedented control over their deliveries and removes the pain from the ecommerce post-purchase experience. We make delivery the ‘extension of the brand’ and leverage it to create deeper loyalty and trust between brands and their customers, driving customer retention and lifetime value. Our rapidly growing client list includes leading consumer brands like Hello Fresh, Zara, Macy’s, Sephora, and more.
To truly build an iconic company, we strongly believe that our people and values must be aligned with our mission. As such, we take pride in our championship team, merit-based culture. We seek team players who want to compete, win, make an impact and build a legacy, and we reward performance and impact players with generous equity and incredible career growth opportunities.
Compensation:
$120,000 - $130,000 annually
The pay range is subject to the discretion of the Company. Additionally, Veho offers a competitive equity package, comprehensive medical, dental, and vision coverage as well as other benefits such as 401k and generous PTO for full time roles.
About the Role:
The Senior Regional Manager, 3PL Operations is responsible for overseeing operational performance, partnership health, and metric accountability across assigned third-party logistics (3PL) sites within a designated region.
This role serves as the primary relationship owner between Veho and 3PL partners, ensuring alignment to service standards, cost controls, safety expectations, and customer experience KPIs. The ideal candidate combines operational rigor, data-driven decision making, and strong relationship management skills to drive consistent execution across the 3PL network.
Responsibilities:
- 3PL Relationship Management
- Serve as the primary point of contact and establish clear expectations for performance and communication.
- Conduct regular business reviews (weekly, monthly, and quarterly) with 3PL leadership.
- Drive accountability regarding contractual obligations and SLAs.
- Operational Performance & Metrics
- Own regional KPIs: On-time delivery, route/scan compliance, cost per delivery, safety rates, and customer experience metrics.
- Analyze operational data to identify trends, risks, and performance gaps.
- Develop corrective action plans and escalate systemic risks to senior leadership with clear mitigation strategies.
- Financial & Cost Oversight
- Monitor cost efficiency and partner with Finance to ensure billing accuracy.
- Identify opportunities to improve margin performance while maintaining high service standards.
- Operational Standardization & Stakeholder Alignment
- Ensure sites adhere to Veho SOPs, technology standards, and compliance requirements.
- Support the rollout of new initiatives and conduct regular site audits.
- Collaborate cross-functionally with Network Operations, Finance, Safety, Technology, and CX.
Preferred Qualifications:
- Experience specifically working with or managing 3PL relationships.
- Demonstrated ability to drive performance improvement through influence rather than direct authority.
- Strong financial acumen and experience improving margin performance.
- Experience: 5+ years in logistics, last-mile delivery, or warehouse operations.
- Leadership: 3+ years managing multi-site operations or external partners.
- Analytical Skills: Strong ability to interpret KPIs and financial performance data.
- Adaptability: Comfortable operating in a fast-paced, high-growth environment.
- Travel: Willingness to travel regularly within the assigned region.
Veho is a growth company that looks for team members to grow with it. No matter the location, or the role, every Veho teammate shares one galvanizing mission: driving commerce forward with a customer-centric delivery and returns experience that’s built for the modern era. We are deeply value-driven (Team Up, Drive Impact, Take Ownership, Solve Bigger, Obsess Over Experience, Make Today Count) and care tremendously about investing in our high-performers.
Join us in building the future of ecommerce logistics and in doing the work of our lifetime!
All California applicants please reference our California Applicant Privacy Notice located here.
Veho San Francisco, California, USA Office
San Francisco, CA, United States, 94107
Similar Jobs
Aerospace • Information Technology • Software • Cybersecurity • Design • Defense • Manufacturing
Support C-17 depot troubleshooting, technical research, and consultation. Develop dispositions for non-conformances, coordinate repairs with design and customer engineering, recommend test procedures, and implement product/process improvements while working closely with production teams.
Top Skills:
Avionics SystemsElectrical SystemsMicrosoft Office SuiteNcr SystemNon-Destructive Testing (Ndt)
Aerospace • Information Technology • Software • Cybersecurity • Design • Defense • Manufacturing
The Quality Engineer will develop and oversee quality metrics, conduct analysis, and enforce compliance with regulatory requirements while ensuring non-conformance issues are addressed effectively.
Top Skills:
Computer ScienceData AnalyticsData CollectionQuality Management SystemsQuantitative AnalysisStatistical Analysis
Aerospace • Information Technology • Software • Cybersecurity • Design • Defense • Manufacturing
Lead supply chain continuous improvement and Lean projects, document requirements, collaborate with cross-functional teams, use Lean, Six Sigma, Agile and data analytics to standardize processes, manage multiple complex projects, present to leadership, and mitigate risks to improve operational excellence.
Top Skills:
AgileData AnalyticsLeanLean Six SigmaExcelPower BISmartsheetTableau
What you need to know about the San Francisco Tech Scene
San Francisco and the surrounding Bay Area attracts more startup funding than any other region in the world. Home to Stanford University and UC Berkeley, leading VC firms and several of the world’s most valuable companies, the Bay Area is the place to go for anyone looking to make it big in the tech industry. That said, San Francisco has a lot to offer beyond technology thanks to a thriving art and music scene, excellent food and a short drive to several of the country’s most beautiful recreational areas.
Key Facts About San Francisco Tech
- Number of Tech Workers: 365,500; 13.9% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Google, Apple, Salesforce, Meta
- Key Industries: Artificial intelligence, cloud computing, fintech, consumer technology, software
- Funding Landscape: $50.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Sequoia Capital, Andreessen Horowitz, Bessemer Venture Partners, Greylock Partners, Khosla Ventures, Kleiner Perkins
- Research Centers and Universities: Stanford University; University of California, Berkeley; University of San Francisco; Santa Clara University; Ames Research Center; Center for AI Safety; California Institute for Regenerative Medicine
