Senior Sales Solution Engineer (Remote)

Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change.

At Availity, we're not just another Healthcare Technology company; we're pioneers reshaping the future of healthcare! With our headquarters in vibrant Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the United States, we're a global team united by a powerful mission.

We're on a mission to bring the focus back to what truly matters – patient care. As the leading healthcare engagement platform, we're the heartbeat of an industry that impacts millions. With over 2 million providers connected to health plans, and processing over 12 billion transactions annually, our influence is continually expanding.

Join our energetic, dynamic, and forward-thinking team where your ideas are celebrated, innovation is encouraged, and every contribution counts. We're transforming the healthcare landscape, solving communication challenges, and creating connections that empower the nation's premier healthcare ecosystem.

Availity is seeking an experienced Senior Sales Solutions Engineer to support the growth of our Healthcare IT (HIT) vertical. In this role, you will partner closely with Enterprise Sales to lead technical discovery, translate complex business requirements into well-defined solutions, and deliver polished, consultative demonstrations for sophisticated, technology-driven organizations. The ideal candidate brings 5+ years of Solutions Engineering experience within a SaaS environment, strong analytical and problem-solving capabilities, and the ability to influence and align stakeholders through clear documentation and thoughtful guidance. You will collaborate cross-functionally with product and implementation teams to ensure a seamless transition from pre-sales to delivery, while also helping to elevate team practices through coaching and the application of proven approaches from other industries.

Sponsorship, in any form, is not available for this position.

Location: Remote, US
 

Why you want to work on this team:

• Help shape and scale Availity’s emerging Healthcare IT (HIT) vertical.
• Passionate about partnering with sophisticated organizations and applying proven best practices from other industries to advance healthcare outcomes.

To be qualified for this position you:

•  5+ years of Solutions Engineering / Sales Engineering experience within a SaaS environment.
• Ability to lead technical discovery, translate requirements into solution recommendations, and deliver executive-ready product demonstrations.
• Strong analytical and problem-solving skills; comfort operating in ambiguity.
• Stakeholder management and ability to influence without authority (“lead from the back”).
• Excellent written and verbal communication skills, including documenting technical conversations and articulating value to technical and non-technical audiences.
• Cross-functional collaboration with Product, Engineering, and Implementation/Delivery to ensure strong pre-sales to post-sales handoff.
• Willingness to travel as needed (approximately 15–25%).
• Preferred: Experience in supporting large enterprise clients and complex buying groups.
• Preferred: Healthcare or healthcare-adjacent experience.

You will set yourself apart:

• Solutions Engineer experience with Fortune 500 companies or top-tier technology firms.

You will be:

• Partnering with Enterprise Account Executives throughout the sales cycle to provide technical leadership, establish credibility with customer stakeholders, and advance opportunities.
• Leading structured discovery sessions to understand customer goals, current-state architecture/workflows, constraints, decision criteria, and success measures; document findings clearly and consistently.
• Translating business and technical requirements into solution approaches, including recommended product fit, integration considerations, assumptions, dependencies, and potential risks.
• Delivering professional, consultative product demonstrations tailored to each audience (technical and non-technical), including executive-level storytelling tied to outcomes and value.
• Responding to technical questions and objections with sound reasoning; guide stakeholders through tradeoffs and help align teams to a clear path forward.
• Creating and maintaining core pre-sales assets (demo flows, discovery guides, positioning materials, and reusable content) to support the build-out of the Healthcare IT (HIT) vertical.
• Collaborating cross-functionally with Product, Engineering, and Implementation/Delivery to ensure accurate solution design and a smooth handoff from pre-sales to post-sales execution.
• Supporting the development of strong handoff artifacts (technical notes, requirements summaries, scope considerations, and success criteria) to reduce downstream rework and improve customer outcomes.
• Serving as a market-facing voice of the customer by sharing product feedback and competitive insights gathered during discovery and sales engagements.
• Coaching and supporting peers by modeling best practices in discovery, demo delivery, and stakeholder management; help raise overall expectations for the Solutions Engineer function.
• Participating in customer meetings and onsite engagements as needed (approximately 15–25% travel), particularly during the initial growth phase of the vertical.

Availity culture and benefits: 

• Availity is a certified “Great Place to Work”! Culture is important to us and there are many ways for you to make your mark here!
• We have several Culture teams, a Young Professionals Group, and various ways to engage with fellow Availity associates – if you’re near Jacksonville, we have lots of
• pop up lunches where lunch is provided for everyone when we can see meetings are taking place and we’ve got teams in the office.
• Availity is a culture of continuous learning. We have many resources and experts in our tech stack and in our industry that can help get you there too!
• Don’t feel like wearing business attire? Cool, you can wear jeans – we are a casual place.
• We offer a competitive salary, bonus structure, generous HSA company contribution, healthcare, vision, dental benefits and a 401k match program that you can take advantage of on day one! 
• We offer unlimited PTO for salaried associates + 9 paid holidays. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits. 
• Interested in wellness? We allow our associates to reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc.
• Interested in furthering your education? We offer education reimbursement!
• Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents. 
• Want to work for an organization that gives back to the community? You’re at the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign.

Next steps: 

After you apply, you will receive text/email messages thanking you for applying and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process. 

Interview process:  

• Recruiter Recorded Video Pre-Screen
• Video Interview with Hiring Manager
• Video Panel Interview
• Video Interview Director, HIT Sales
• Video Interview with Chief Revenue Officer

Video Camera Usage:

Availity fosters a collaborative and open culture where communication and engagement are central to our success.  As a remote first company, we are also camera-first and provide all associates with camera/video capability to simulate the office environment. If you are not able to use your camera for all virtual meetings, you should not apply for this role.

Having cameras on helps create a more connected, interactive, and productive environment, allowing teams to communicate more effectively and build stronger working relationships.  The usage of cameras also enhances security and protects sensitive company information. Video participation is required to ensure that only authorized personnel are present in meetings and to prevent unauthorized access, data breaches, preventing social engineering, or the sharing of confidential information with non-participants.

Disclaimers:

Availity is an equal opportunity employer and makes decisions in employment matters without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances.

Availity is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. When required by state law or federal regulation, Availity uses I-9, Employment Eligibility Verification in conjunction with E-Verify to determine employment eligibility. Learn more about E-Verify at http://www.dhs.gov/e-verify.

Click the links below to view Federal Employment Notices.

Family & Medical Leave Act  Equal Employment Law Poster  Pay Transparency  Employee Polygraph Protection Act  IER Right to Work Poster  Important Notice about Employee Rights to Organize and Bargain Collectively with Their Employers