Senior Software Development Engineer

What you can expect

We are looking for a Senior Build & Release Engineer with a keen analytical mindset to lead the integration of AI into our software delivery lifecycle. In this role, you will naturally excel at breaking down complex technical challenges to find the most efficient path forward. You will be a key driver in transforming our routine build and release operations into an intelligent, data-driven workflow.

About the Team

With eight specialized departments, the engineering team functions as a highly collaborative, diverse powerhouse. Each department mission is to deliver seamless and innovative communication solutions. These range from software development and machine learning to quality assurance teams that work to create and maintain Zoom's user-friendly interfaces and robust infrastructure. The team continues to push the boundaries of communication technology, bringing people together regardless of their physical distance.

The AI Build and Release team focuses on transforming traditional software delivery into intelligent, data-driven process that integrates artificial intelligence.

Responsibilities

• Building AI-powered diagnostic tools and implement systems that ingest logs and performance metrics from CI systems to automatically identify, explain, and propose fixes for build-system regressions or runner performance issues.

• Implementing systems that ingest logs and performance metrics from CI systems to automatically identify, explain, and propose fixes for build-system regressions or runner performance issues.

• Designing and implementing frameworks to measure the tangible impact of AI tools on the engineering team. You will analyze developer telemetry to identify how AI integration affects velocity, code quality, and the overall routine of the release cycle.

• Building AI Integration Tools: You will develop and manage the tools that link our core infrastructure with AI models. This includes building user-friendly interfaces so the team can easily track system performance and team productivity through clear, AI-processed insights.

• Maintaining a proactive curiosity for new frameworks and AI models, evaluating their potential to improve our core delivery infrastructure and routine workflows.

What we’re looking for

• 10+ years of professional experience in software development or related engineering fields.

• Sound Analytical Depth: A proven track record of solving high-complexity problems and a passion for studying advanced technical solutions and design approaches.

• Need to have a Bachelor’s degree in a technical field (e.g., Computer Science, Electrical Engineering).

Salary Range or On Target Earnings:

Minimum:

Maximum:

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure;  there may be a different range for candidates in this and other locations

At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment​

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.