Senior Systems Administrator

THE OPPORTUNITY

Striking Distance Studios is seeking a Senior Systems Administrator to join our IT Operations team and support the infrastructure that powers our AAA game development studio. This role is responsible for maintaining the reliability, security, and performance of our hybrid IT environment, including on-premise infrastructure, cloud services, network systems, and studio production environments.

As a senior member of the IT team, you will work closely with developers, artists, and studio operations to ensure systems remain stable, secure, and optimized for game development workflows. This position requires a hands-on technical professional who is comfortable managing infrastructure while also assisting with escalated support requests across the studio.

RESPONSIBILITIES

Systems & Infrastructure Administration

• Administer and maintain core IT infrastructure including Windows, macOS, and Linux systems
• Manage on-premise servers, virtualization environments, storage systems, and SaaS platforms
• Monitor system performance, availability, and capacity to ensure reliable studio operations
• Perform system updates, patching, and lifecycle maintenance across infrastructure systems
• Maintain backup systems and support disaster recovery readiness

Network Infrastructure Support

• Assist in managing and maintaining studio network infrastructure including switches, firewalls, and wireless networks
• Support networking platforms such as Cisco Meraki and Palo Alto environments
• Troubleshoot network connectivity issues impacting developer workstations, servers, and studio services
• Monitor network performance and assist with improvements to reliability and capacity
• Maintain core networking services including DNS, DHCP, and VLAN configuration

Build Infrastructure & Development Systems

• Maintain and support studio build infrastructure and build servers used by development teams
• Assist in managing build farm systems and ensuring build stability and availability
• Troubleshoot infrastructure issues affecting build performance or development workflows
• Support systems used by development teams including version control environments such as Perforce
• Work with development teams to ensure studio infrastructure supports efficient game development pipelines

Identity & Access Management

• Administer identity and access systems including Active Directory, Okta, and other authentication platforms
• Manage user provisioning and access control across enterprise systems and SaaS applications
• Support secure onboarding and offboarding processes for studio employees and contractors

Security & System Health

• Assist in maintaining secure infrastructure through system hardening, vulnerability remediation, and patch management
• Monitor security alerts and assist in incident response activities
• Work with internal security teams to ensure systems follow studio security standards

Escalated IT Support

• Serve as an escalation point for complex IT support issues across the studio
• Assist with troubleshooting workstation, application, and infrastructure issues when required
• Support endpoint management platforms such as Jamf, Intune, or similar tools
• Work with the IT team to maintain a high level of service and responsiveness for studio staff

Documentation & Operational Processes

• Maintain documentation for infrastructure systems, operational procedures, and troubleshooting guides
• Contribute to operational improvements and standardization across studio systems
• Assist in managing infrastructure projects and technology rollouts

QUALIFICATIONS

Reasonable Accommodation

KRAFTON Americas is committed to the full inclusion of all qualified individuals. As part of this commitment, the Company will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to apply for an open position, perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the HR Talent team at KRAFTON Americas, to begin the interactive process.

EEOC statement

KRAFTON Americas provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type.

In California, the expected salary range for this position is $117,000-$160,000. The listed expected salary range represents a good faith estimate and the actual pay may depend on a variety of job-related factors that can include experience, education, skills, and location.

Don’t meet every single requirement? 

Studies have shown that women and people of color are less likely to apply at jobs unless they meet every single qualification.  At Krafton we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway.  You might just be the right candidate for this or other roles.

Due to recent scams, our recruiters will only reach out to you via @sds.com, @krafton.com, @unknownworlds.com or @pubg.com. If you received an email and are unsure you can always email [email protected].