Senior Technical Revenue Accountant

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.

We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

Job Title: Senior Technical Revenue Accountant

Location: Remote - USA

Summary:

Genesys is looking for a passionate Senior Technical Revenue Accountant to join our growing team! The Senior Technical Revenue Accountant will be responsible for tasks related to one or more of several workstreams’ (Cloud, On premise, Term License, Maintenance and Professional Service) revenue recognition on the Technical Revenue Team. 

This is not a typical accounting role and will require many ad-hoc analysis, complicated contract reviews, urgent discussions with Sales/Deal Desk, and organizational excellence to adapt to the changing priorities. The Senior Technical Revenue Accountant will assist in the validation, accounting and review of sales-related transactions. The ideal candidate will be instrumental in ensuring the accurate reporting of revenue and accounting. The Senior Technical Revenue Accountant position will work closely with the Deal Desk and Finance teams in reviewing deal structure and terms. 

Key Responsibilities:

The primary responsibilities for this role include (but are not limited to);

Revenue Analysis:

• Part of a team that ensures that all revenue is accounted for in accordance with Genesys policies and accounting guidelines, i.e. ASC 606.

• Review of completeness and accuracy of data in the Revenue system (RevPro).

• Determining and processing appropriate contract updates, revenue adjustments and other journals in the Revenue System.

• Operating and overseeing revenue related internal controls.

• Prepare deal reviews/checklist to ensure revenue is being recognized in adherence to ASC606 and Company policy.

Technical Revenue:

• Provide ASC 606 revenue recognition guidance to Legal, Deals Desk, Finance, and Order Management.

• Prepare technical accounting memos and assessments for complex transactions.

• Assist in ASC 606 policy updates and trainings

• Support the revenue projects function in the design, test, and implementation of updates to existing and new systems.

• Maintain necessary financial and control records along with supporting documentation related to Revenue for audit and Sarbanes-Oxley purposes.

• Participation in ad hoc projects to support business initiatives including assessment of new products, acquisitions, and new internal revenue needs.

Deal Desk, Sales, and Customer Success Management Support:

• Review of customer orders to ensure compliance with the Revenue Recognition Policy and accounting principles.

• Review/approve orders against company policy and advise sales of any inconsistencies against policy and recommended actions.

• Working closely with Order Management, Collections, Deal Desk, and Finance personnel to meet business objectives.

• Assist with the review of sales opportunities, contracts and non-standard transactions – provide appropriate accounting guidance and propose solutions within Company’s revenue recognition policy.

Requirements:

• Minimum 3 years of related Revenue Recognition (ASC 606) experience.

• Bachelor’s degree in accounting, finance and/or Part Qualified Accountant (ICAI, CCAB, CPA or equivalent)

• Experience with software clients and/or industry with revenue background.

• Ability to interact effectively with sales and product teams, functional peer groups and subordinates and to gain cooperation from others, especially those in other departments, as well as with outside auditors and outside legal counsel.

• Ability to work independently and take ownership of multiple concurrent and diversified tasks, while working with deadlines.

• Confidence and proven record to communicate both orally and written, including the dissemination of technical information.

• Strong communication and interpersonal skills.

• Highly organized, with great attention to detail.

• Problem solver: The candidate should be a strong, analytical problem solver with a common sense and practical solutions orientation.

Desirable Skills:

• Experience using CLM, Salesforce, RevPro and Workday.

• Prior experience with SaaS company.

• Experience with ChatGPT and other AI tools.

• Public accounting experience.

• Advanced in Excel.

#LI-Remote

Compensation:

This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.  

Benefits:

• Medical, Dental, and Vision Insurance. 

• Telehealth coverage

• Flexible work schedules and work from home opportunities

• Development and career growth opportunities

• Open Time Off in addition to 10 paid holidays

• 401(k) matching program

• Adoption Assistance

• Fertility treatments

Click here to view a summary overview of our Benefits.

If a Genesys employee referred you, please use the link they sent you to apply.

About Genesys:

Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com.

Reasonable Accommodations:

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Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.