The SI Business Analyst will drive integration between business needs and technical delivery, focusing on insurance and healthcare systems. Responsibilities include capturing requirements, performing gap analysis, designing workflows, and leading cross-functional teams to optimize system performance and support digital transformation initiatives.
About This Role
We are seeking a strategic and results-driven System Integration (SI) Business Analyst to join our team and drive seamless integration between business needs and technical delivery. The ideal candidate will bring deep domain expertise in insurance and/or healthcare systems, combined with proven experience in leading enterprise-level integrations, process automation, and digital transformation initiatives.
This role requires strong analytical skills, stakeholder management, and a collaborative mindset to deliver scalable, secure, and efficient system solutions.
What We’re Looking For
- Bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related field
- 10+ years of experience in business systems analysis, enterprise integrations, and insurance/financial platforms
- Proven track record in requirements elicitation, business process design, and Agile SDLC environments
- Expertise in configuration design, triage, testing, and implementation of enterprise system integrations
- Hands-on experience with tools such as Salesforce, Jira, DocuSign, and API platforms
- Strong understanding of RESTful APIs, JSON, XML, and integration workflows
- Excellent analytical and problem-solving skills with a focus on delivering scalable solutions
- Skilled communicator capable of translating complex requirements into clear functional documentation
- Certified Agile Coach or similar Agile framework expertise is a plus
What You’ll Be Doing
- Collaborate with clients and internal teams to capture, translate, and document integration requirements and business rules
- Perform gap analysis on existing systems, define integration strategies, and recommend scalable solutions
- Drive cross-functional alignment between business stakeholders, developers, QA, and compliance teams
- Design and document integration workflows, including mapping user journeys, triggers, and automation rules
- Define functional specifications for APIs, data capture layouts, workflow steps, and role-based access controls
- Configure systems to support billing, claims, and premium audit processes in alignment with regulatory requirements
- Lead the documentation and setup of new Programs, Lines of Business, Coverages, and related business entities
- Analyze data requirements for insurance forms, map system data to output formats, and support rules configuration
- Guide development and QA teams through user stories, sprint planning, and backlog grooming
- Develop and execute test plans to validate data integrity and functional performance of integrated systems
- Provide post-implementation support, triaging production issues and optimizing ongoing system performance
- Contribute to the digital transformation of client ecosystems, identifying opportunities for workflow automation and operational efficiency
Compensation for this role is $90K – $110K!
Similar Jobs
Digital Media • Information Technology • News + Entertainment
Drive territory strategy and acquire/manage mid-market and enterprise multi-location customers. Deliver face-to-face sales presentations, build partnerships, exceed financial targets, ensure customer retention, and collaborate with internal teams. Maintain sales records and demonstrate knowledge of networking and security solutions.
Top Skills:
Business ContinuityCustomer Premise Equipment (Cpe)CybersecurityDisaster RecoveryEthernetInternet TechnologiesLanManNetwork DesignNetwork SecurityNetworking Protocols (Layers 1-3)SdwanVoice Network TechnologiesVoipVpnWanWdm
Digital Media • Information Technology • News + Entertainment
Handle inbound/outbound customer retention for Comcast Business by resolving issues, negotiating contract renewals, offering product bundles to minimize churn, meeting retention targets, and supporting customer satisfaction initiatives. Requires empathy, ownership, problem-solving, and flexible scheduling including nights and weekends.
Top Skills:
Billing ToolsInbound/Outbound Call CenterMs OutlookMs SuiteMs Teams
Digital Media • Information Technology • News + Entertainment
Sell and manage local advertising accounts by prospecting new customers, developing proposals and market research, coordinating ad scheduling and contracts, servicing client needs, tracking forecasts and collections, and meeting sales goals within an assigned territory.
What you need to know about the San Francisco Tech Scene
San Francisco and the surrounding Bay Area attracts more startup funding than any other region in the world. Home to Stanford University and UC Berkeley, leading VC firms and several of the world’s most valuable companies, the Bay Area is the place to go for anyone looking to make it big in the tech industry. That said, San Francisco has a lot to offer beyond technology thanks to a thriving art and music scene, excellent food and a short drive to several of the country’s most beautiful recreational areas.
Key Facts About San Francisco Tech
- Number of Tech Workers: 365,500; 13.9% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Google, Apple, Salesforce, Meta
- Key Industries: Artificial intelligence, cloud computing, fintech, consumer technology, software
- Funding Landscape: $50.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Sequoia Capital, Andreessen Horowitz, Bessemer Venture Partners, Greylock Partners, Khosla Ventures, Kleiner Perkins
- Research Centers and Universities: Stanford University; University of California, Berkeley; University of San Francisco; Santa Clara University; Ames Research Center; Center for AI Safety; California Institute for Regenerative Medicine
