Social Media Manager

Overview

As Social Media Manager / Strategist at Rise at Seven, you are accountable for turning social strategy into high-performing execution — ensuring that everything we publish is insight-led, platform-native, and built to perform.

You sit at the centre of delivery — bridging strategy and creation — owning what gets made, how it performs, and how it is delivered to clients.

This role is both performance engine and delivery owner — responsible for execution strategy, content performance, and the day-to-day running of client social work. 

You will lead planning, communication, and delivery across accounts — ensuring work is on-brief, on time, on budget, and continuously improving.

Key Performance Indicators

• 80% of social accounts hitting KPIs
• Creating famous social case studies/awards for your social strategies
• Growth of key social metrics (reach, saves, shares, engagement rate, followers)
• Hitting deadlines and budgets 

Channel Strategy & Platform Planning

• Define and own channel-specific strategies across organic social platforms (TikTok, Instagram, Pinterest, Reddit, LinkedIn, YouTube, etc.)
• Determine the role of each platform within a client or brand ecosystem
  (e.g. awareness, engagement, education, conversion, community)
• Translate high-level strategy into platform-native approaches — formats, tone, frequency, and content mix
• Identify where to prioritise effort and investment across channels based on audience behaviour and performance
• Continuously refine channel strategies based on data, trends, and platform evolution
• Translate high-level strategy into clear, actionable content plans and formats
• Own performance tracking and optimisation — not just reporting, but action

 Content Planning

• Lead the development of content calendars, formats, and series
• Build and maintain client roadmaps for social — aligning content to objectives and campaigns
• Balance proactive campaigns with reactive, real-time opportunities

Client Delivery, project management & Communication 

• Own day-to-day client communication across social accounts
• Lead regular client check-ins, updates, and reporting conversations
• Translate performance and strategy into clear, confident client narratives in decks and storytelling assets
• Manage expectations, timelines, and deliverables proactively
• Ensure all work is aligned to client objectives, brand, and KPIs

• Own task management within project management systems 
• Ensure all deliverables are scoped, tracked, and delivered on time
• Manage workflow between strategists, creator managers, and creators
• Maintain visibility of priorities, risks, and dependencies across accounts

Budget & Resource Allocation

• Manage and allocate budgets across:
  • Content production
  • Creator/influencer spend
  • Platform prioritisation
• Ensure spend is aligned to performance and impact
• Identify opportunities to maximise output and efficiency
• Work with Leads to ensure commercial viability and profitability of accounts

Performance, Insight & Optimisation

• Analyse platform data, audience behaviour, and content performance
• Turn insights into clear recommendations and next steps
• Feed performance insights back into both content and client strategy
• Build reporting narratives that go beyond metrics — focusing on impact

Platform & Cultural Intelligence

• Stay ahead of platform updates, trends, and algorithm shifts
• Translate trends into brand-relevant, scalable content ideas
• Understand platform nuance (TikTok, Instagram, LinkedIn, YouTube) and adapt accordingly

Creator & Channel Management

• Work closely with creators and social execs to bring content to life
• Provide clear briefs, feedback, and performance-driven direction
• Leverage internal creators and external talent (e.g. Rise Network)
• Ensure owned brand channels are actively managed and growing

Collaboration & Escalation

• Partner with Social Leads on strategic direction and escalation points
• Work with Creator Managers to ensure smooth delivery and team efficiency
• Collaborate cross-functionally (SEO, PR, Creative) for integrated campaigns
• Escalate risks, performance issues, or client concerns early

Why This Role Matters

• You are the owner of delivery and performance — where strategy becomes reality
• You remove pressure from Leads by owning client comms and execution
• You ensure social is not just creative — but structured, accountable, and commercially effective

What Good Looks Like

• Clients trust you and rarely need escalation
• Content performance improves consistently over time
• Delivery is smooth, proactive, and never reactive
• You bring clarity, structure, and confidence to every account
• You balance creativity with commercial awareness

What We Can Offer You

• $75,000 – $80,000 salary
• Generous holiday allowance + public holidays
• Holiday loyalty scheme
• Work from anywhere for up to one month a year
• Your birthday off
• Christmas and New Year office shutdown
• Access to private medical
• Enhanced maternity and paternity leave
• Flexible and hybrid working
• Bucket list scheme — one life experience on us