Software Development Engineer 4

Our Company
Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. 
We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

The Opportunity

Adobe Journey Optimizer (AJO) powers personalized, real-time customer experiences at massive scale. Our team builds high-performance, scalable services and tools that help global brands connect with millions of users across every touchpoint.

We are seeking a Senior Software Engineer – AI Solutions who is passionate about applying AI to solve complex engineering and customer challenges. In this role, you will design and build microservices and AI-powered capabilities that enhance product quality, streamline operations, and deliver exceptional customer experiences — all while helping developers focus on what they do best: creating.

What will you do

• Design, build, test, and deploy microservices and backend systems that power intelligent, customer-centric features at scale.
• Develop and integrate AI/LLM agents and tools that improve product quality, enhance operational efficiency, and proactively resolve issues — driving better customer experiences and increasing developer productivity.
• Architect scalable, high-throughput, low-latency services that operate reliably in distributed environments.
• Collaborate with technical leads, customer care, and product teams to deliver solutions that solve real customer challenges and align with business priorities.
• Implement monitoring, alerting, and anomaly detection to ensure the highest production quality and system reliability.
• Prototype ideas, explore GenAI frameworks (e.g., OpenAI, LangChain, HuggingFace), and find opportunities to apply them meaningfully across our platform.
• Contribute to code reviews, testing, documentation, and CI/CD pipelines to uphold engineering excellence.

What you need to succeed

• BS/MS in Computer Science or related field, with 7+ years of experience building backend services, distributed systems, and microservice architectures.
• Strong experience with Java/Scala, RESTful APIs, NoSQL datastores, and streaming technologies like Kafka.
• Exposure to AI/LLM concepts or practical experience integrating AI into production systems (a strong plus).
• Familiarity with GenAI frameworks/APIs or eagerness to learn and apply them.
• Solid understanding of modern engineering practices: microservices, CI/CD, Kubernetes, observability.
• Proven ability to write efficient, robust, high-quality code and solve complex systems.
• Excellent communication, collaboration, and a growth mindset — with a passion for building impactful, customer-focused solutions.

At Adobe, you will be immersed in an exceptional work environment that is recognized around the world. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely. If you’re looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer.

Adobe is an equal opportunity and affirmative action employer. We welcome and encourage diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other characteristics protected by law.

At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans.  Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

State-Specific Notices:

California:

Fair Chance Ordinances

Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

Colorado:

Application Window Notice

If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.

Massachusetts:

Massachusetts Legal Notice

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.

Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email [email protected] or call (408) 536-3015.