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Benchling

Software Engineer, Infrastructure (Developer Experience)

Sorry, this job was removed at 02:13 a.m. (PST) on Tuesday, Apr 07, 2026
Hybrid
San Francisco, CA, USA
Hybrid
San Francisco, CA, USA

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The Customer Success Manager at Benchling works to enhance customer experiences by leveraging analytics, partnership, and expertise in Life Sciences to optimize the use of Benchling's platform.
Top Skills: Ai ToolsAnalytics ToolsCustomer Success PlatformsGainsightSaaSSalesforce

We are rebuilding biotech for the AI era.

When a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.

Benchling is the AI platform for biotech R&D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.

ROLE OVERVIEW

Developer Experience is a crucial function that empowers our engineers to excel in their craft. As a technical leader in the Platform pillar, you’ll work closely with the Developer Productivity and Release Engineering teams to create tools and frameworks that enhance developer experience, with a focus on the Path to Production. Your success will enable our engineering teams to efficiently deliver high quality products. By understanding the unique challenges developers face and crafting solutions to streamline their workflows, you'll play a key role in driving innovation and fulfilling Benchling’s mission.

 

RESPONSIBILITIES
  • Build and implement tooling for efficient, frictionless development, testing, and packaging for production release.

  • Lead the design and development of release tooling that enables code changes to reach production within 10 minutes.

  • Iterate on developer experience improvements using qualitative and quantitative feedback.

  • Implement feedback loops that integrate quality into software development workflows.

  • Champion effective engineering and operational patterns across the Engineering org.

  • Collaborate with cross-functional teams to address challenges in engineering workflows that impact developer happiness and productivity.

  • Work closely with product managers, designers, and peers in engineering to make Benchling a delightful place to develop software.

  • Help rapidly scale our product and team. As a member of the engineering team, you'll be an integral part of how we mature our tooling, best practices, engineering processes, and hiring. 

QUALIFICATIONS
  • Have 7+ years of experience in software engineering.

  • Have 5+ years of experience with containerized applications (Docker, Kubernetes, etc) in production.

  • Build software with a product-first approach. You ship code quickly and care about the real world impact of your code.

  • Expertise with at least one web framework, preferably node or python.

  • Have strong abilities in problem solving and iterating on feedback.

  • Enjoy ownership and building key pieces of product.

  • Have empathy for your customers and curiosity about their challenges.

  • Clear and effective communicator, especially in cross functional settings.

  • Are interested in learning more about life science (prior knowledge is not required; desire to learn is a must). 

 

HOW WE WORK

We offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).

#LI-Hybrid

#BI-Hybrid

#LI-CG1

Benchling welcomes everyone.

We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences.
We are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.

HQ

Benchling San Francisco, California, USA Office

Our office is located in the heart of the cultural center of SoMa. Our convenient location near Union Square is within walking distance to great restaurants and cafes. If you prefer public transportation, there are several options nearby including BART, MUNI trains, and buses.

What you need to know about the San Francisco Tech Scene

San Francisco and the surrounding Bay Area attracts more startup funding than any other region in the world. Home to Stanford University and UC Berkeley, leading VC firms and several of the world’s most valuable companies, the Bay Area is the place to go for anyone looking to make it big in the tech industry. That said, San Francisco has a lot to offer beyond technology thanks to a thriving art and music scene, excellent food and a short drive to several of the country’s most beautiful recreational areas.

Key Facts About San Francisco Tech

  • Number of Tech Workers: 365,500; 13.9% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Google, Apple, Salesforce, Meta
  • Key Industries: Artificial intelligence, cloud computing, fintech, consumer technology, software
  • Funding Landscape: $50.5 billion in venture capital funding in 2024 (Pitchbook)
  • Notable Investors: Sequoia Capital, Andreessen Horowitz, Bessemer Venture Partners, Greylock Partners, Khosla Ventures, Kleiner Perkins
  • Research Centers and Universities: Stanford University; University of California, Berkeley; University of San Francisco; Santa Clara University; Ames Research Center; Center for AI Safety; California Institute for Regenerative Medicine

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