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Velocity Global

Software Engineering Manager, Developer Experience

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In-Office
Palo Alto, CA, USA
176K-229K Annually
In-Office
Palo Alto, CA, USA
176K-229K Annually

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The role involves managing a team of Strategic Account Managers, ensuring customer retention and growth while leading high-performing teams focused on services merchants. Responsibilities include coaching, performance management, and cross-functional collaboration.

Velocity Global offers the most unified, tech-enabled, and customer service-driven global workforce management, ensuring smooth, reliable operations across countries, roles, and workforce types so businesses can navigate complexity with confidence, deliver strong results, and stay ahead. We help you expand your business into new markets without the complexity of setting up entities. We hire, pay, and manage your workforce across 185+ countries with our AI-powered global Workforce Technology platform.

We are looking for a hands-on technical Software Engineering Manager, Developer Experience to join and lead our newly formed Developer Experience (DevX) team. This high-profile role will have impact across the entire Engineering organization, influencing the vision and implementation of architecture, design, and developer tools for engineers. We are a nimble team with a game-changing mindset, endless passion, and an uncompromising developer productivity focus. We operate like a start-up yet have the resources we need to deliver on our goals.

We are looking for a high-performing and motivated leader who can challenge the status quo to drive software innovation. By leading this team, you will have the opportunity to significantly impact our SDLC process, tools, systems, our business, and, most importantly, our customers, the software developers.. You'll be expected to deliver quickly and iteratively in an agile environment while providing mentorship and leadership to your team members as they build a world-class platform to disrupt the future of work.

This role will be based in Palo Alto, California, and in-office collaboration is required for at least three days per week.

You Will:

  • Be able to shepherd an organization of industry-leading software engineers to drive the realization of our technology vision and strategy
  • Recruit top-notch talent to join our existing team while mentoring and growing high-potential leaders within the organization
  • Partner with product management and other leaders to understand business drivers and the competitive landscape to define organizational priorities and strategies for product development
  • Think big and be bold, monitoring and understanding technology trends and identifying appropriate methods to incorporate them into future products and technology
  • Cultivate an atmosphere of continuous improvement, using objective metrics to constantly raise the bar on execution excellence
  • Keep the team connected across locations and multiple strategic initiatives.
  • Identify and navigate organizational change with a keen interest in international trends in engineering and leadership, continuously cultivating positive relationships with both internal and external stakeholders
  • Work with the SRE and Security Engineering team on high observability to ensure stability, performance and security of all products and technology we build
  • Be flexible to work on front end and back end technologies, primarily TypeScript, AWS Lambda, DynamoDB, Postgres, and Python.

You Have:

  • Bachelor's degree in Computer Science, Computer Engineering, or a related field such as physics or mathematics, or equivalent technical experience.
  • 5+ years of experience in product development leadership with prior hands-on experience
  • Proven track record of building and delivering high-quality, scalable SaaS products, and platforms
  • A passion for adopting modern software development practices to foster creativity, flow, and on-time delivery
  • Hands-on expertise in core technology patterns such as authentication & authorization systems, single-page application architectures, API frameworks (REST, GraphQL), persistence stores, and real-time messaging frameworks hosted on public clouds like Google Cloud Platform (GCP) or Amazon Web Services (AWS)
  • A natural leader with the ability to organize and inspire others, providing an environment for learning and growth
  • Demonstrated ability to recruit and manage geographically and culturally diverse teams
  • Proven ability to provide open and frequent communication across the organization to facilitate product adoption
  • Experience managing a budget, balancing priorities, and making tough decisions backed by data

#LI-hybrid

Our job titles may span more than one career level. The base pay depends upon many factors, such as training, transferable skills, work experience, business needs, and market demands. The base pay range is subject to change and may be modified. 

Annualized Pay Range

$176,000$229,000 USD

We are dedicated to fostering diversity and inclusion across our organization, embracing the rich tapestry of cultures, backgrounds, and perspectives that our global team brings together in offices around the world. Velocity Global is an Equal Opportunity Employer committed to empowering individuals from all walks of life to achieve their professional goals with us, regardless of race, religion, gender, gender identity, pregnancy, disability, sexual orientation, age, national origin, citizenship status, or genetic information. We actively seek and encourage applications from diverse candidates, including those with disabilities, and offer accommodations throughout the selection process upon request.

Velocity Global offers a range of benefits tailored to the location and type of role. A general benefits overview is below:

  • Flexible Time Off + Parental Leave
  • Health and Dental Insurance (where applicable)
  • Retirement Savings + Employee Incentive Plan
  • WFH Stipend

Please visit our career page for more information.

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