Sales Engineer (Pre-Sales)

LiveKit is revolutionizing the AI landscape by providing the essential network infrastructure that powers multimodal AI interfaces, enabling seamless audio and visual interactions. Founded in 2021, LiveKit has rapidly grown to support over 3 Billion calls annually, 100,000+ developers globally, and industry giants like OpenAI, Character AI, Spotify, and Meta.

• obsessed with making the best product for our customers.

• are known as the go-to person for tackling tough problems

• work hard and can build and ship fast

• focused on polish, detail and quality

• are a fast learner, frequently picking up new tips, tricks, and skills.

The best way to impress us is with thoughtful ways you’d implement LiveKit, and potentially tinkering with it 😊

LiveKit is seeking a Sales Engineer to bridge the gap between our technical platform and the customers who build on top of it. This role is perfect for someone who can go deep on technical concepts, while also building trust and clarity in customer conversations. You’ll work closely with Account Executives, Product, and Engineering to help prospects understand our capabilities, design solutions that fit their needs, and guide them through successful adoption.

You’ll be the go-to technical expert during the sales process—someone who can whiteboard architectures, prototype integrations, and translate complex requirements into clear, actionable steps. Your mission: make it easy and exciting for customers to build real-time audio/video applications with LiveKit.

• Partner with Sales to qualify opportunities, understand customer goals, and scope technical solutions.

• Deliver technical presentations, demos, and workshops that clearly communicate LiveKit’s value.

• Collaborate with prospects to design architectures for scalable, performant real-time applications.

• Build prototype integrations or sample code to accelerate evaluation cycles.

• Serve as a trusted advisor—helping customers navigate SDKs, APIs, infrastructure choices, and best practices.

• Capture customer feedback and influence product roadmaps alongside Product and Engineering.

• Maintain a deep, evolving understanding of LiveKit’s platform and the real-time communications ecosystem.

• Support Account Executives in technical proposal writing, RFP responses, and proof-of-concepts.

• Provide post-sale handoffs to Customer Success and Solutions Engineering for smooth onboarding.

• Experience with customer-facing roles and the ability to build credibility and trust quickly.

• Proficient in one or more programming languages (Go, python ideally)

• Familiar with deploying agents, basic understanding of how client SDK development, APIs, and cloud architectures.

• 5+ years of experience in sales engineering, solutions architecture, or field developement engineer at a B2B SaaS, infrastructure company or B2D (business to developer) .

• Excellent communicator—able to translate technical concepts for both deeply technical and business-oriented audiences.

• Comfortable running live demos and technical workshops.

• Self-starter who thrives in fast-paced, low-process environments.

• Strong collaboration skills—you can work seamlessly with sales, product, and engineering teams.

• Strong technical background—ideally with experience in real-time media, WebRTC, or developer platforms.

• An opportunity to build something truly impactful to the world

• Contribute to open source alongside world-class engineers

• Competitive salary and equity package

• Health, dental, and vision benefits

• Flexible vacation policy