Solutions Engineer

About Creatify

Creatify is building the world’s first end-to-end AI advertising agent—a platform that automates the entire video ad lifecycle, from scripting and avatar-led generation to testing, optimization, and publishing across Meta, TikTok, YouTube, and more.

In just 18 months, we’ve surpassed $10 million in ARR, serving over 1.5 million users across 10,000+ teams. Leading brands—including Alibaba, HubSpot, Binance, NewsBreak, and Zumper—use Creatify to produce personalized, high-performing video ads in minutes.

We have raised $24M in funding from leading Silicon Valley firms including WndrCo, Kindred Ventures, Millennium New Horizons, NFDG, Comcast Ventures, Creator Ventures, Leadout Capital, Hat Trick Capital, and many more. Check out our latest coverage by Fast Company, TechCrunch, Bloomberg TV, and our recognition as one of IVP Enterprise AI 55 in 2024.

Based in Mountain View, we are a team of passionate AI researchers, engineers, and advertising veterans. Join us in reinventing the advertising industry with AI.

At Creatify, we’re building the future of AI-powered creativity. We’re looking for a Solutions Engineer who thrives at the intersection of product, engineering, and customer success. You’ll be the bridge between our cutting-edge platform and the customers who rely on it—turning early excitement into production-ready solutions.

This isn’t a back-office role: you’ll be in the trenches with both developers and decision-makers, guiding them through technical implementation, solution design, and integration. Whether debugging APIs, architecting custom workflows, or unblocking enterprise teams, you’ll ensure that Creatify delivers not just value, but delight.

If you love solving complex technical puzzles, thrive in fast-paced environments, and want to shape how the world’s most innovative companies bring AI into their workflows, this is your opportunity.

• Deep expertise – Develop a thorough technical understanding of Creatify’s platform to support customers at every level.

• Creative problem-solving – Partner with customers to design solutions that fit their business needs while showcasing the flexibility of Creatify.

• Diagnose + resolve fast – Debug APIs, troubleshoot production issues, and provide clear, actionable fixes.

• Think like the customer – Spot recurring patterns, improve documentation, and collaborate with engineering to eliminate root-cause issues.

• Build resources – Create demos, sample code, and developer-facing assets that make integration seamless.

• Optimize for speed – Strive for near-zero resolution time by eliminating inefficiencies and automating workflows.

• Scale impact – Document and systematize solutions so customers never face the same blocker twice.

• Own enablement – Guide enterprise teams on best practices for scaling Creatify integrations.

• Strong development experience—you can build, deploy, and debug end-to-end applications (bonus points if you’re a v0 enthusiast).

• Comfort juggling multiple projects and clients without missing a beat.

• Customer-obsessed mindset—you take pride in delivering fast, high-quality solutions.

• Ability to explain complex technical concepts in simple, clear language.

• Resourceful and solution-oriented—if something’s broken, you figure out how to fix it.

• Hands-on experience with JavaScript/TypeScript, Python, APIs, and webhooks.

• Bonus: exposure to AI/ML models, video processing APIs, or adjacent technologies.

We are an equal opportunity employer and highly value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.