Specialist, Product & Technology Communications

Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

The Opportunity

Do you live at the intersection of culture, technology, and entertainment? Do you instinctively connect what’s happening across the cultural zeitgeist to innovations that shape how people discover, engage with, and enjoy stories? Are you energized by translating complex product innovations into narratives that resonate — from superfans to industry watchers to the casually curious? If so, we’d love for you to join the Product & Technology Communications team.

This role is central to how we demonstrate the value of our product experience in entertaining the world, highlighting meaningful ways members connect with our entertainment.

The Role

The Product & Technology Communications Specialist will be a key contributor on the team responsible for promoting and protecting Netflix’s reputation for how we innovate on behalf of members. This role will drive strategic and narrative storytelling across several product areas — including personalized curation and merchandising, new content experiences (e.g., Live) and core product launches across TV and Web.

You will partner closely with the product and technology team, entertainment communications, marketing and consumer insights teams to tell stories that connect product innovation to cultural conversations and member value. The role is based in our Los Angeles or Los Gatos office.

Responsibilities: Tasks are strategic, timely, and varied. They include but are not limited to:

• Translate complex product concepts into clear, compelling stories that reinforce Netflix as the destination for entertainment.

• Act as an expert dot-connector across product innovation, culture, audience insights, and company-wide storytelling, mining for proactive stories that ladder up to the overarching product and technology communications strategy.

• Build thoughtful and strategic proactive and reactive communications plans for the product areas within your scope, including ongoing product launches, tests and campaigns.

• Manage and own the relationship with your key business partners within product and technology.

• Work closely with pan-regional comms teams as the product and tech subject matter expert, providing timely context and strategic partnership for regional and country-focused product and tech storytelling.

• Manage and own relationships with media covering your scope directly, including identifying new reporters, outlets and approaches for engagement. 

• Drive proactive storytelling for new and evolving content-driven formats — including Live, Podcasts, and other emerging experiences — partnering closely with entertainment comms, publicity, marketing, and product teams to showcase these new approaches.

• Own the development and operational management of messaging documents, launch calendars, and cross-functional alignment to ensure consistent, strategic narrative execution.

• Work with cross-functional partners to align messaging and support major milestones, bringing operational excellence to planning, workflows, and stakeholder communication.

Qualifications

• 5–7 years of relevant communications experience across tech, innovation, entertainment, or related industries.

• Deep fluency in internet culture and emerging new media platforms; chronically online in the best way.

• Excellent written and verbal communications, and capable of distilling complex innovations into simple, resonant storytelling.

• Strong ability to translate complex product capabilities into clear, resonant narratives for diverse audiences.

• Demonstrated operational excellence — adept at managing launches, maintaining calendars, coordinating stakeholders, and driving alignment.

• High judgment with the ability to make principled decisions, even amid ambiguity.

• A strong point of view and the ability to effectively socialize and influence across cross-functional teams.

• A collaborative, team-player mindset with comfort working independently and proactively.

• A strong bias for action, curiosity, and an instinct for connecting dots across culture, product, and business priorities.

Our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $60,000 - $234,000.

Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs.  Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off. See more detail about our Benefits here.

Netflix is a unique culture and environment.  Learn more here.

Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.