The Sr AV Equipment Specialist will provide A/V support, coordinate repairs, conduct conferences, troubleshoot hardware, and ensure seamless conferencing functionalities.
Sr. AV Equipment Specialist
Worldwide TechServices is a global leader in delivering technology services and solutions to the world’s most demanding clients. Headquartered in Tewksbury, MA, we provide infrastructure services and professional services to the world’s leading technology providers, outsourcers, large and small businesses, and consumers.
Responsibilities
- A/V Support: WebEx Utilization, Telepresence, Conference Room Set-up and Support, Audio & Video Conferencing. Support of A/V Hardware VOIP, Projectors.
- Assist in coordinating and conducting conference room equipment repairs or replacements
- Assist in coordinating and conducting conference for executives.
- Adding audioconference bridges; Adding video/telepresence endpoints
- Technology interfaces (PC connections, audio connections, troubleshooting)
- Knowledge base on Audioconferencing (integrated audioconferencing systems, speakerphones, standard phones)
- Knowledge base of WebEx, VoIP
- Deskside support
- Hardware troubleshooting
- Remote support experience
- Keeping up with scheduled client appointments
- Data transfers, back-up, and recovery
- Computer imaging
- Ticket documentation
Requirements
Education and Experience:
- May require a Bachelor’s degree. Typically requires 4-7 years of experience, or additional education with less experience
- Typically requires 3-5 years of experience within the A/V industry
- Experience following change management procedures
Qualifications:
- Experience with Microsoft Office internetworking and troubleshooting
- Familiar with Polycom’s Group Series Video conferencing solutions
- Familiarity with Skype, Lync and WebEx
- Working knowledge of Cestron control programs, touch panels and digital signal processors
- Ability to support projectors; Sony, Epson, Chirtie
- Ability to troubleshoot and resolve issues with AV equipment
- Additional requirements may exist if offer of employment is extended
Skills:
- Ability to communicate with all level of management and across functional lines
- Excellent organization and multi tasking skills
- Excellent troubleshooting and analytical skills
- Excellent verbal and written communication skills
- Ability to work in a fast-paced environment and meet established deadlines
- Ability to work independently, or in collaboration with internal and external teams
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Worldwide TechServices Pleasanton, California, USA Office
Pleasanton, United States
Similar Jobs
.png)
Artificial Intelligence • Healthtech • Information Technology • Logistics
The Head of Growth Marketing will drive pipeline growth, execute demand generation campaigns, and establish brand positioning in home healthcare technology.
Top Skills:
Google AnalyticsHubspotLinkedin Ads
Aerospace • Defense
Build, install, and inspect wiring harnesses and electrical systems for flight hardware. Support avionics integration, continuity checks, cable routing, instrumentation for test campaigns, and electrical troubleshooting. Follow schematics and work instructions, maintain clean and safe shop areas, document work, and flag discrepancies to engineering.
Top Skills:
Cable RoutingContinuity TestingCrimpingEsd ProceduresInstrumentation SetupIpc/Whma-A-620J-StdMultimeterOscilloscopeSolderingWiring Harness Fabrication
Aerospace • Defense
Lead AI&T for spacecraft return vehicles: own integration and test strategy, lead engineers and technicians, develop and execute environmental and functional test campaigns, drive anomaly resolution, coordinate cross-discipline issues, maintain test documentation, and support flight readiness.
Top Skills:
Acoustic TestingEnvironmental TestingIntegration And Test (Ai&T)Proof And Acceptance TestingThermal Vacuum TestingVibration Testing
What you need to know about the San Francisco Tech Scene
San Francisco and the surrounding Bay Area attracts more startup funding than any other region in the world. Home to Stanford University and UC Berkeley, leading VC firms and several of the world’s most valuable companies, the Bay Area is the place to go for anyone looking to make it big in the tech industry. That said, San Francisco has a lot to offer beyond technology thanks to a thriving art and music scene, excellent food and a short drive to several of the country’s most beautiful recreational areas.
Key Facts About San Francisco Tech
- Number of Tech Workers: 365,500; 13.9% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Google, Apple, Salesforce, Meta
- Key Industries: Artificial intelligence, cloud computing, fintech, consumer technology, software
- Funding Landscape: $50.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Sequoia Capital, Andreessen Horowitz, Bessemer Venture Partners, Greylock Partners, Khosla Ventures, Kleiner Perkins
- Research Centers and Universities: Stanford University; University of California, Berkeley; University of San Francisco; Santa Clara University; Ames Research Center; Center for AI Safety; California Institute for Regenerative Medicine
