About us
HighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale. Today, HighLevel supports SMBs across 150+ countries, fueling community-driven growth rooted in real customer outcomes.
To date, businesses operating on HighLevel have generated over $7 billion in ecosystem value, demonstrating the impact of shared infrastructure at scale. By centralizing conversations, automation and intelligence into one system, we help businesses move faster, reduce complexity and execute efficiently.
Behind the platform, HighLevel powers more than 4 billion API hits and 2.5 billion message events daily. With 250 terabytes of distributed data, 250+ microservices and over 1 million domain names supported, our architecture is built for performance, resilience and long-term scalability.
Our people
With over 2,000 team members across 10+ countries, HighLevel operates as a global, remote-first organization built for speed and ownership. We value initiative, clarity and execution, creating space for ambitious people to build systems that support millions of businesses worldwide. Here, innovation thrives, ideas are celebrated and people come first, no matter where they call home.
Our impact
Every month, HighLevel enables more than 1.5 billion messages, 200 million leads and 20 million conversations for the more than 1 million businesses we support. Behind those numbers are real people building independence, expanding opportunity and creating measurable impact. We’re proud to be a part of that.
Learn more about us on our YouTube Channel or Blog Posts
Who You Are:
HighLevel is seeking a Sr. Finance Analytics Manager to join our growing FP&A team. This highly visible, hands-on role will serve as the analytical engine behind HighLevel's product financial strategy — translating product and usage data into insights to better understand product performance and enhance our modeling and forecasting methodology.
You will architect and own product finance analytics, which includes product forecasting across numerous products, partnering with our CPO, CTO, etc. to combine product strategy with drivers of our forecasts, tracking plan vs. actuals, and identifying root causes of variances. You’ll partner closely with executive leaders across Product, Technology, Data, and Finance, and will connect product strategy with financial outcomes by identifying key drivers of growth, monetization, retention, and profitability.
This is an ideal opportunity for someone who is equal parts technical and financial, thrives in a data-rich SaaS environment, and is energized by digging deep into data to understand the “why” behind trends. The ideal candidate thrives in ambiguous environments, can independently define solutions to complex business problems, and is recognized as a trusted advisor who influences decisions across the organization.
What You Will Do
As an expert in finance analytics, you will architect and evolve the product finance analytics function; you will build and own product forecasting across numerous products, underlying metrics such as adoption, and impactful reporting that enables important decision making
Serve as a strategic finance advisor to the CPO, CTO, and senior leadership team by translating product strategy, customer behavior, and business drivers into sophisticated financial forecasts and insights. Influence roadmap prioritization, investment decisions, and resource allocation by connecting product performance to company-level financial outcomes.
Lead complex, ambiguous analytical investigations to uncover the drivers behind product growth, engagement, monetization, retention, expansion, and churn. Develop executive-level narratives that translate data into strategic recommendations and identify opportunities to improve business performance.
Own the product financial performance management framework, including forecasting, operating reviews, variance analysis, and strategic reporting. Establish insights and recommendations that drive accountability and enable Finance and Product leadership to make informed decisions.
Build and maintain dashboards and reporting tools that deliver timely, trusted product performance and revenue visibility to Finance, Data, Product, and executive leadership
Write and optimize complex SQL queries to extract and transform large datasets from core systems (product, billing, data warehouse) into clean, analysis-ready outputs for forecasting purposes
Build scalable analytics processes and operating models that elevate Finance’s ability to support product strategy, improve decision velocity, and create sustainable business intelligence capabilities.
Uphold data governance and quality standards within the Finance domain, ensuring a single source of truth for critical metrics
What You Bring
Bachelor’s degree in Finance, Economics, Data Analytics, Computer Science, or a related field
12+ years of experience or 10+ years of relevant experience in FP&A, strategic finance, finance analytics, or related disciplines, with demonstrated success influencing executive decision-making and building scalable analytical capabilities within a high-growth SaaS environment.
Advanced SQL proficiency required; experience with data warehouses (e.g., Snowflake) and product analytics strongly preferred
Proven track record architecting product-level financial models, forecasting methodologies, and strategic planning frameworks that influence business decisions, investment priorities, and company growth.
Fluency with SaaS financial metrics — ARR, NRR, GRR, churn, LTV, CAC — and the ability to connect product behavior to topline financial outcomes
Ability to excel in high-stakes transaction environments such as leading diligence workstreams, structuring complex financial analyses, and presenting directly to internal and external parties
Experience with BI and visualization tools (e.g., Tableau, Looker, Power BI)
Experience conducting open-ended analytical investigations — comfortable starting from a trend or anomaly and independently structuring an analysis to understand its root cause and financial significance
Ability to distill complex financial analysis into clear narratives and recommendations for product and executive audiences
Demonstrated ability to operate as a strategic thought partner to executive leaders and influence decisions across multiple functions.
Ability to navigate ambiguity, define problems independently, and develop solutions to complex business challenges.
EEO Statement:
The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision.
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