Sr. HR Manager

Job Title: Sr. HR Manager

The Sr. HR Manager serves as the on-site HR leader for Music and Arts Corporate Office, acting as a strategic and hands-on business partner to operations leadership. This role is responsible for aligning people strategies with operational priorities to support a safe, productive, engaged, and high-performing workforce. The Sr. HR Manager partners closely with site leadership to drive organizational effectiveness, strengthen leadership capability, manage employee relations, and ensure HR practices support both day-to-day execution and long-term business objectives.

This role plays a critical part in translating business needs into practical workforce solutions, while ensuring consistent application of company policies, employment practices, and leadership expectations.

Key Responsibilities:

• Partner with leadership to align people strategies with operational goals, workforce needs, and site priorities, ensuring HR is fully integrated into business decisions and daily execution.
• Serve as a trusted advisor to leaders on organizational effectiveness, workforce planning, team structure, leadership capability, and change management in a fast-paced environment.
• Lead employee relations matters for the site, including investigations, corrective action, conflict resolution, and risk assessment, ensuring fair and consistent outcomes
• Coach leaders on performance management, accountability, communication, and associate development to strengthen leadership effectiveness and drive a high-performance culture.
• Use workforce and operational data to identify trends in turnover, attendance, staffing, engagement, and employee relations, and recommend actions that improve retention, productivity, and organizational health.
• Partner with site leadership on staffing strategies, hiring plans, and onboarding processes to ensure the distribution center is equipped with the talent needed to meet operational demand.
• Support talent development and succession planning efforts for key hourly and salaried roles, helping build bench strength and internal growth opportunities across the site.
• Partner with shared services teams to ensure seamless delivery of HR programs, associate support, and people processes.
• Monitor and improve key HR processes, ensuring alignment with company policies, labor laws, wage and hour requirements, and documentation standards.
• Support a positive associate experience by helping leaders foster an environment of respect, accountability, safety, and engagement across the distribution center.

To join our band, you will need the following experience:

• Bachelor’s degree preferred in Human Resources, Business, or related field.
• 6+ years of progressive HR experience, ideally supporting distribution, warehouse, manufacturing, supply chain, or other high-volume operational environments.
• Experience serving as an HR business partner to frontline and site leadership in a fast-paced setting.
• Strong employee relations experience, including investigations, corrective action, and performance management.
• Demonstrated ability to coach and influence leaders while balancing associate advocacy with business needs.
• Strong business acumen and ability to connect people strategies to operational performance.
• Strong communication, judgment, and problem-solving skills.
• Ability to work on-site at the Music and Arts HQ.