Sr. Merchant Services Sales Consultant

In this role, you will:

• Support and enhance relationships with technical account managers, operations and compliance teams at the Payment Networks
• Understand the compliance and operations roadmaps for Payment Network partners and provide guidance to Merchant Services risk, compliance, operations and business leaders
• Provide inputs to Payment Network Update team on semi-annual releases and ongoing changes, provide subject matter expertise into mandate requirements, identify and communicate business, operations, risk and client related impacts of new network rules
• Develop reporting metrics and dashboards to demonstrate compliance and identify potential issues
• Interpret bulletins, BER's and notifications from the Payment Networks and assess impacts.
• Lead Change Management processes to implement changes defined by the brands
• Lead Wells Fargo responses to audits and or issues/escalations relating to the programs
• Engage with Merchant Services leaders to understand ongoing go-to-market strategy for Business Bank, Commercial and Corporate client segments to assess program compliance needs driven by market strategy
• Partner with the Payment Operations teams to ensure that merchant registration and reporting requirements are properly administered
• Work with the brands and internal partners to address payment network related business, compliance and/or technical questions. Coordinate escalations, obtain answers, and generally facilitate issue resolution related to Payment Networks.
• Serve as an expert advisor to leadership

Required Qualifications:

• 7+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• 6+ years of merchant experience with major payment networks (Visa, Mastercard, Amex, Discover), including direct work in Payment Network Compliance and/or Payment Operations
• Strong knowledge of the merchant acquiring and payments ecosystem, including Card Brand compliance requirements, operating rules, controls, and regulatory expectations
• Proven ability to evaluate and scale compliance programs and business initiatives, translating complex requirements into practical guidance for non-Compliance partners
• Demonstrated leadership in escalation and issue management, including assembling and leading cross-functional teams to resolve complex problems
• Exceptional stakeholder management and communication skills, with the ability to influence and present clearly to peers, senior leaders, and executive audiences
• Ability to operate as a trusted business partner across product, operations, technology, risk, legal, finance, sales, controls, and executive leadership
• Strong analytical capabilities, including monitoring and analyzing performance data in real time and over time to drive informed recommendations
• Experience working within a strong controls and compliance environment, including process mapping and control development
• Demonstrated project and program management experience, including building, scaling, and sustaining programs
• Working knowledge of Agile delivery methodologies and tools, such as Jira and Confluence

Job Expectations:

• This position offers a hybrid work schedule with an onsite requirement at one of the listed locations
• This position is not eligible for Visa sponsorship

Posting End Date:
9 Apr 2026
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
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