Own strategy and execution for Intake & Orchestration, designing AI-native workflow automation and integrations. Define roadmap, write feature designs, collaborate with UX, engineering, and AI teams, enable plain-language request intake, orchestrate cross-department workflows, and standardize orchestration patterns while engaging customers to solve operational bottlenecks.
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
Why join Coupa?
🔹 Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
🔹 Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
🔹 Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa.
The Impact of Senior Product Manager, Intake & Orchestration at Coupa
As Senior Product Manager for Coupa’s Intake & Orchestration team, you will own the strategy and execution of Coupa’s next-generation business process automation with a special focus on the customer experience. You will sit at the intersection of enterprise business processes, AI-native automation, and user experience, particularly when it comes to the conversational experience. Your role is critical in defining how Coupa orchestrates complex intake requests, manages cross-departmental workflows, and connects disparate tech stacks. You’ll build from both existing capabilities and innovative AI-driven concepts. You must possess a blend of business and technical savvy, a growth mindset, and the drive to make your vision a reality. You must enjoy spending time with customers to understand their operational bottlenecks and find innovative, automated solutions for the broader market.
What You'll Do:
- Develop deep expertise in Coupa’s orchestration capabilities, including intake management, workflow automation, and integrations across various spend management domains.
- Own the vision, roadmap planning, and execution for the Intake & Orchestration platform, translating high-level business goals into actionable design documents and long-term product strategy.
- Manage the product roadmap and write feature designs, collaborating closely with UX, engineering, and AI research teams to deliver intuitive, "front door" experiences for business users.
- Design and deliver capabilities that allow business users to submit plain-language requests that are automatically routed, orchestrated, and fulfilled across the enterprise.
- Collaborate with other product teams to ensure seamless integration and alignment, advocating for standardized orchestration patterns that empower stakeholders.
What You Will Bring to Coupa:
- A minimum of 5 years of PM experience in a SaaS/Cloud product company, specifically with expertise in B2B workflow automation, integration platforms (iPaaS), or enterprise intake/request management.
- A hands-on learner with a history of mastering complex, data-heavy systems and translating them into user-friendly experiences.
- A strong understanding of modern automation principles (e.g., no-code, AI-native processes, API orchestration) and a commitment to high usability.
- Bias toward action, a collaborative spirit, and a data-driven approach to making product decisions.
- Ability to manage technical debt while pushing for innovation, ensuring robust engineering and testing standards.
Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.
Please be advised that inquiries or resumes from recruiters will not be accepted.
By submitting your application, you acknowledge that you have read Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.
Coupa Foster City, California, USA Office
Coupa Foster City Office
950 Tower Ln, Foster City, California, United States, 94404 2121
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