Sr. Product Manager, Cross Product Services

Grammarly is now part of Superhuman, the AI productivity platform on a mission to unlock the superhuman potential in everyone. The Superhuman suite of apps and agents brings AI wherever people work, integrating with over 1 million applications and websites. The company’s products include Grammarly's writing assistance, Coda’s collaborative workspaces, Mail’s inbox management, and Go, the proactive AI assistant that understands context and delivers help automatically. Founded in 2009, Superhuman empowers over 40 million people, 50,000 organizations, and 3,000 educational institutions worldwide to eliminate busywork and focus on what matters. Learn more at superhuman.com and about our values here.

To achieve our next level of impact, we’re hiring a Senior Product Manager to lead product development for our Cross Product Services team. This role will shape the critical services that power our multi-product experiences, including our account, product, and user provisioning as well as team management.

This is a highly collaborative, strategic role that leverages technical platform depth to impact customer experiences across Superhuman products. You’ll work closely with Design, Engineering and Go-to-Market teams to build flexible and systems across that power our product portfolio.

• Define and drive the product strategy and roadmap for Superhuman’s foundational cross-product services that power accounts & user provisioning.
• Own the vision, design, and evolution of shared systems that manage free and paid accounts, team structures, and user & product provisioning, ensuring reliability, scalability, and extensibility as Superhuman’s portfolio grows.
• Collaborate deeply with product, engineering, and business partners to scale these systems, enable new business models, and support seamless integration of future products and acquisitions.
• Transform ambiguity into alignment: identify core shared services needs, shape technical direction with engineering, and drive cross-company adoption of scalable, future-proof services.

• Has at least 5 years of experience with Product Management building shared services, platform services and APIs.
• Experience building for enterprise environments and supporting complex requirements like hub and spoke, multiple products and bundles, sophisticated group and team management.
• Can drive learning, execution, and impact in a product area with ambiguity.
• Strong communication and collaboration skills; you can align stakeholders across Product teams, Engineering and GTM functions.
• Has a demonstrated ability to work independently with minimal guidance, proactively manages tasks and priorities across multiple projects, analyzes and executes work efficiently, collaborates effectively with cross-functional teams, and thrives in fast-paced, results-driven environments.

• Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)
• Disability and life insurance options
• 401(k) and RRSP matching
• Paid parental leave
• 20 days of paid time off per year, 12 days of paid holidays per year, two floating holidays per year, and flexible sick time
• Generous stipends (including those for caregiving, pet care, wellness, your home office, and more)
• Annual professional development budget and opportunities