LendingClub (soon to be Happen Bank) is built around a simple purpose: to clear the way to help people turn intention into action, and action into financial progress. That means offering focused products, a frictionless mobile-first experience, and clear terms with no gotchas. Respect and fairness is part of our DNA, and that ideal shapes how we work, how we treat each other, and how we invest in our employees and our community. Join us in using data, bold thinking, and a commitment to innovation to help clear the way for millions of Americans to achieve more.
About the RoleLendingClub is seeking a Sr Product Manager to own critical parts of the end-to-end personal loan journey - from acquisition and application through decisioning, offers, and funding - with clear accountability for measurable customer and business outcomes.You’ll partner closely with Engineering, Design, Data, Legal, Compliance, Fraud, and Business partners to shape strategy, prioritize investments, and deliver impact. This is a high-ownership role focused on solving meaningful customer problems while driving durable business results in a regulated financial environment.What You'll Do
- Lead product strategy and execution for key areas of the personal loans funnel
- Improve conversion, speed, and user experience through data-driven insights and research
- Drive strong discovery practices by clearly defining problems, evaluating tradeoffs, and de-risking solutions before development
- Build and manage outcome-oriented roadmaps tied to clear performance metrics such as conversion, revenue, risk, and customer satisfaction
- Partner closely with Engineering and Design to deliver scalable, high-quality solutions
- Collaborate with Credit, Fraud, Legal, Compliance, Marketing, and Business teams to align priorities and decision making
- Lead rigorous experimentation efforts, including hypothesis definition, A/B testing, and performance measurement
- Embed regulatory and risk considerations into product design from the outset
- Actively use modern AI tools to increase speed and quality across research, synthesis, experimentation design, and product execution
- Identify and prioritize meaningful applications of AI and machine learning that measurably improve personalization, reduce friction, enhance operational efficiency, or strengthen risk management
What Success Looks Like
- High-quality customer insights that directly inform product decisions and roadmap priorities
- Measurable improvements in funnel conversion and reduced customer friction
- Faster application completion times without increasing risk exposure
- Clear, metrics-driven roadmaps aligned with company priorities
- Strong cross-functional partnerships and alignment
- AI-enabled execution capabilities that create sustainable competitive advantage
- 6+ years of product management experience, ideally in fintech, lending or banking
- Bachelor’s degree in a related field; or equivalent work experience
- Proven ownership of high-traffic digital products with measurable outcomes
- Strong analytical orientation and comfort defining KPIs and working closely with data
- Experience practicing continuous product discovery, including customer research, problem validation, and evidence-based prioritization
- Experience leading experimentation and optimization efforts at scale
- Experience building API-based integrations or partner ecosystems
- Track record of leveraging AI tools to elevate product thinking, analysis, and execution quality
- Track record of launching AI/ML enabled product capabilities with real user impact
- Ability to operate independently, navigate ambiguity, and make informed tradeoffs
- Ability to clearly articulate problems, frame tradeoffs, and communicate strategy to technical and non-technical audiences
- Strong product judgment and disciplined problem-framing ability
Nice to Have
- Experience with lending, underwriting, fraud, or credit products
- Familiarity with regulatory requirements in financial services
- Experience incorporating modern AI tools into product roadmaps
Work Location
San Francisco
The above locations are eligible offices for this role. The locations have been determined to foster in-person collaboration with this role’s team or the related business lines. We utilize a hybrid work model, and our teams are in-office Tuesdays, Wednesdays, and Thursdays. In-person attendance is essential for this role’s success, and remote placement will not be considered. LendingClub offers relocation, based on actual job level.
Time Zone Requirements
Primarily PT
While the position will primarily work local hours, LendingClub is headquartered in Pacific Time and our ideal candidate will be flexible working across time zones when necessary.
Travel Requirements
As needed travel to LendingClub offices and/or other locations, as needed.
Compensation
The target base salary range for this position is 176,000-207,000. The base salary of the role will be determined by job-related knowledge, experience, education, skills, and location. Base salary is just one part of LendingClub’s Total Rewards package. You may also be eligible for long-term awards (equity) and an annual bonus (which is based on company performance, employee performance and eligible earnings).
We’re creating new financial services solutions for our members based on fairness, simplicity, and heart, and we treat our employees the same way. We offer a competitive benefits package that includes medical, dental and vision plans for employees and their families, 401(k) match, health and wellness programs, flexible time off policies for salaried employees, up to 16 weeks paid parental leave and more.
#LI-Hybrid
#LI-BC1
LendingClub is an equal opportunity employer and dedicated to diversity, equity, and inclusion in the workplace. We do not discriminate on the basis of race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), gender, gender identity, gender expression, sexual orientation, age, marital status, veteran status, disability status, political views or activity, or other applicable legally protected characteristics. We believe that a variety of perspectives will make our teams and business stronger as we work together to transform the traditional banking system.
We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at [email protected].
LendingClub San Francisco, California, USA Office
595 Market St, #200, San Francisco, CA, United States, 94105
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