Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services.
Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy:
Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
Continuous professional growth and leadership opportunities.
Health, wellness, and financial benefits to offer peace of mind to you and your family.
World-class facilities and the technology you need to thrive – in our offices or yours.
You will shape the analytical foundations – standards, metrics, methodologies – that underpin forecasting, pipeline health, and GTM performance measurement. You’ll provide strategic insights that guide SOS leadership, Solution Architects, and Sales/Rev Ops partners, helping them make informed decisions grounded in data. The role is highly visible across SOS leadership.
Your work will directly support the newly combined ITAM, FinOps, and MSAG organization, known as Spend Optimization Services (SOS).
Role Description
Lead enhancements to dashboards and reporting by defining the right KPIs, improving visibility into trends and behaviors, and shaping how data is consumed by leaders across SOS. Ensure reporting aligns to the broader measurement framework and contributes to improved sales execution.
Drive insights and decision models that help identify trends, metrics, and behaviors shaping retention, acquisition, and pipeline growth. Provide authoritative guidance on what is happening, why it is happening, and what actions should be taken.
Analyze go-to-market performance to reveal effectiveness against strategic objectives. Translate findings into clear, actionable recommendations that influence leadership decisions and strengthen data-driven storytelling across SOS.
Own the rigor and accuracy of SOS forecasting, segmentation, and pipeline performance management, leveraging internal and external data across segments, territories, and portfolio. Establish standards, define methodologies, and ensure consistency in how forecasting and pipeline metrics are interpreted across the organization.
Serve as a strategic partner to Sales Directors and Solution Architects, ensuring they can interpret KPI signals correctly and act decisively. Provide advisory-level analysis that aligns insights with business priorities and drives meaningful commercial outcomes.
Provide guidance to peers and analysts across SOS by sharing best practices, analytical approaches, and frameworks that improve overall quality and consistency.
Behaviors and Competencies
Communication: Can effectively communicate complex ideas and information, and can adapt communication style to the audience.
Detail-Oriented: Can identify errors or inconsistencies in work and make necessary corrections.
Organization: Can prioritize daily tasks, manage personal workflow, and utilize basic tools to keep track of responsibilities.
Prioritization: Can identify critical tasks, arrange them based on importance, and execute without explicit instructions.
Multi-Tasking: Can identify opportunities for task optimization, propose solutions, and manage multiple tasks without explicit instructions.
Follow-Through: Can manage multiple tasks, prioritize effectively, and meet deadlines without needing explicit reminders.
Continuous Improvement: Can identify moderate areas for improvement and implement moderate changes.
Data Analysis: Can identify patterns and trends in data, propose hypotheses, and use statistical techniques to test them.
Problem-Solving: Can identify problems, propose solutions, and take action to resolve them without explicit instructions.
Collaboration: Can actively participate in team discussions, respect differing opinions, and collaborate with others to achieve common goals.
Skill Level Requirements
The ability to effectively utilize applications like Word, PowerPoint, and Outlook to enhance productivity and perform various tasks efficiently. - Intermediate
Proficient in utilizing Microsoft Excel for data analysis, including the use of formulas, functions, pivot tables, and data visualization tools. - Intermediate
Knowledge of various project management frameworks such as Agile, Waterfall, and Scrum, to effectively plan, execute, and close projects. - Intermediate
Competence in utilizing tools like Jira, Trello, MS Project, or DevOps to plan, track, and manage project progress and resources. - Intermediate
Competence in using Dynamics CRM to manage customer relationships, track sales, and streamline business processes through automation and data analysis - Intermediate
Other Requirements
Completed Bachelor’s Degree in Computer Science or a related field, or relevant work experience required
5-7 years of experience in revenue analytics, sales analytics, business insights, or a related quantitative field supporting GTM, sales, or revenue operations teams. Experience in the technology or software industries is a plus.
2-4 years of experience in forecasting, pipeline analysis, and performance measurement, including the ability to design and apply rigorous analytical frameworks.
Strong command of data storytelling – able to synthesize complex data into clear, compelling insights and influence senior leadership decisions.
Effective communicator with strong interpersonal skills that will drive collaboration across the team and organization.
Proficiency with BI and analytics tools (Power BI and SQL preferred), including the ability to define the right KPIs, validate data logic, and guide dashboard enhancements.
Demonstrated ability to lead analytical workstreams end-to-end, set standards, and drive alignment on definitions, methodologies, and insights.
Ability to travel 10%
The estimated annual pay range for this position is $125,000- $175,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
Equal Employment Opportunity – M/F/Disability/Protected Veteran Status
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