Sr. Sales Operations Manager

| Remote
Employer Provided Salary: 102,000-216,000 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.
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GoodRx is America's healthcare marketplace. Each month, millions of people visit to find reliable health information and discounts for their healthcare - and we've helped people save $60 billion since 2011. We provide prescription discounts that are accepted at more than 70,000 pharmacies in the U.S., as well as telehealth services including doctor visits and lab tests. Our services have been positively reviewed by Good Morning America, The New York Times, NBC News, AARP, and many others.
Our goal is to help Americans find convenient and affordable healthcare. We offer solutions for consumers, employers, health plans, and anyone else who shares our desire to provide affordable prescriptions to all Americans.
About the Role
Did you know roughly 40% of all patients hear about GoodRx prescription savings solutions from their healthcare provider? As such, GoodRx aims to develop innovative programs and solutions for doctors, nurse practitioners, physicians associates and other HCPs to ease the burden associated with medication affordability and access. With approximately 900k physicians using GoodRx to help their patients access the healthcare they need at a price they can afford, we are seeking a key team member to help shape and execute our strategy and represent GoodRx to this audience across multiple channels. This dynamic Sr Manager, Sales & Marketing will lead operational excellence across field engagement programs and contribute to clinical conference execution with some of our most important stakeholder groups. This role develops and maintains long-term, effective relationships, contributes to product and service enhancements, and utilizes data and relationship management to drive value.
The Sr Sales Operations Manager - HCP will report to the Director of HCP Marketing.

  • Support strategic development and day-to-day operational execution of national in-office, practice support program
  • Partner with data science/analytics to prepare and present forecasts, opportunity identification and performance readouts on standard intervals
  • Work with marketing leadership to ensure program objectives and associated key results are in alignment with corporate goals
  • Serve as a stakeholder in omni-channel campaign development to ensure consistency in messaging strategies while ensuring measurable and performative results
  • Owns and executes against program campaign calendar
  • Serves as a subject matter expert on platform features and HCP end user experiences
  • Manages vendor relationships and allocated production budgets
  • Optimizes program protocols, not limited to enhancement of Salesforce workflows
  • Mobilizes and inspires field representatives, while emphasizing consistency in messaging and program maturation, through the completion of regular field visits/program ride-alongs
  • Supports product, marketing, and research through the development of program training
  • Develops a trusted advisor relationship with key professional associations and internal sponsors
  • Successfully communicates GoodRx's HCP solutions, impact and value proposition to the professional associations, conference attendees and the broader HCP community
  • Coordinate, implement and attend meetings, conferences and other events with professional associations
  • Shares key insights from events to shape product development and overall HCP marketing strategy
  • Work cross-functionally to execute on initiatives including data, analytics, product, legal, budgeting, marketing, and healthcare advocacy

Skills & Qualifications:

  • Bachelor's degree required or equivalent in years of experience; advanced degree a plus
  • 8+ years of experience in B2B Sales, Business Development, Marketing or Customer Success
  • Experience in healthcare, specifically with a pharma, PBM, health system or a health plan, is strongly preferred
  • Willingness to travel > 40% of the time (non-negotiable)
  • Proficient in Salesforce and Excel (Google sheets) with a familiarity in project management platforms is critical
  • Experience in delivering HCP-focused solutions based on needs
  • Ability to communicate, present, and influence credibly and effectively
  • Exceptional listening, strategic decision-making, negotiation, and EQ
  • Ability to develop rapport, gauge partner needs, and understand multiple perspectives
  • Innovative, growth mindset and creative thinker
  • Cohesive team builder who leads by example
  • Ability to manage multiple accounts and projects while paying close attention to detail

At GoodRx, pay ranges are determined based on work locations and may vary based on where the successful candidate is hired. The pay ranges below are shown as a guideline, and the successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, and other relevant business and organizational factors. These pay zones may be modified in the future. Please contact your recruiter for additional information.
San Francisco and Seattle Offices:
$136,000.00 - $216,000.00
New York Office:
$124,000.00 - $198,000.00
Santa Monica Office:
$113,000.00 - $180,000.00
Other Office Locations:
$102,000.00 - $162,000.00
GoodRx also offers additional compensation programs such as annual cash bonuses and annual equity grants for most positions as well as generous benefits. Our great benefits offerings include medical, dental, and vision insurance, 401(k) with a company match, an ESPP, unlimited vacation, 13 paid holidays, and 72 hours of sick leave. GoodRx also offers additional benefits like mental wellness and financial wellness programs, fertility benefits, generous parental leave, pet insurance, supplemental life insurance for you and your dependents, company-paid short-term and long-term disability, and more!
We're committed to growing and empowering a more inclusive community within our company and industry. That's why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has a seat at the table and the tools, resources, and opportunities to excel.
With that said, research shows that women and other underrepresented groups apply only if they meet 100% of the criteria. GoodRx is committed to leveling the playing field, and we encourage women, people of color, those in the LGBTQ+ communities, and Veterans to apply for positions even if they don't necessarily check every box outlined in the job description. Please still get in touch - we'd love to connect and see if you could be good for the role!
GoodRx is America's healthcare marketplace. The company offers the most comprehensive and accurate resource for affordable prescription medications in the U.S., gathering pricing information from thousands of pharmacies coast to coast, as well as a telehealth marketplace for online doctor visits and lab tests. Since 2011, Americans with and without health insurance have saved $60 billion using GoodRx and million consumers visit each month to find discounts and information related to their healthcare. GoodRx is the #1 most downloaded medical app on the iOS and Android app stores. For more information, visit .

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Technology we use

  • Engineering
    • GolangLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • SwiftLanguages
    • ReactLibraries
    • GraphQLFrameworks
    • KubernetesFrameworks
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    • MySQLDatabases
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    • AWS (Amazon Web Services)Services


577 2nd Street , San Francisco, CA 94107

An Insider's view of GoodRx

How would you describe the company’s work-life balance?

GoodRx hires team members we can trust and empower. With thoughtful hiring, we have assembled a team that is inherently self-motivated, driven and doesn't require (or want) micromanagement.


Vice President, People

What projects are you most excited about?

The GoodRx Above & Beyond Pharmacy Awards. Pharmacy professionals have been the unsung heroes of the pandemic. GoodRx understands how crucial pharmacists are to medication affordability and accessibility. The awards were a cross-functional effort and I'm proud of the work that the team pulled together to amplify the work of pharmacy professionals.


Director, HCP Marketing

What does career growth look like on your team?

The Business Intelligence team guides strategy and provides data-driven insights across the entire organization enabling career growth to move at a very fast pace. Opportunities for ownership and impact are plentiful, so those who are intellectually curious and driven have been able to advance quickly in their careers at GoodRx!


Senior Director, Analytics

What are GoodRx Perks + Benefits

GoodRx Benefits Overview

At GoodRx, we recognize the important role benefits play in helping our employees and their families live healthy, productive lives and plan for the future. That’s why we’re proud to offer a valuable, comprehensive benefits package to advance their physical, financial, and emotional well-being. From robust medical, dental, and vision benefits and access to mental health resources to a matching 401k plan with access to financial advisors, GoodRx offers benefit options to help employees thrive at work, at home and in our community!

Volunteer in local community
Partners with nonprofits
GoodRx partners with non-profits National Association of Free and Charitable Clinics for Medication Assistant programs and local organizations to organize Community Health Pop-up events
Open door policy
Open office floor plan
Flexible work schedule
Remote work program
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Employees can contribute annually to their FSA and Dependent Care FSA
Disability insurance
Dental insurance
Vision insurance
Health insurance
Wellness programs
Mental health benefits
GoodRx partners with ModernHealth and provides free access to therapy, coaching, and a library of mental health resources
Financial & Retirement
401(K) matching
GoodRx 401(k) retirement plan matches up to 4%, with immediate vesting for matched contributions
Company equity
Performance bonus
Child Care & Parental Leave
Generous parental leave
GoodRx provides 4 months for the primary parent and 3 months for parent partners
Family medical leave
Vacation + Time Off
Unlimited vacation policy
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
GoodRx has a fully stocked kitchen including unlimited snacks, beverages and an amazing onsite Barista!
Company-sponsored happy hours
Happy Hour every Thursday in our very own Speakeasy Bar!
Onsite office parking
Pet friendly
Recreational clubs
Relocation assistance
Fitness stipend
GoodRx offers a subsidized membership to ClassPass or local gyms TriFit Club in Santa Monica and Fitness SF in San Francisco
Professional Development
Job training & conferences
Lunch and learns
Promote from within

Additional Perks + Benefits

Working at GoodRx means you can take pride in knowing that your work has a direct and meaningful impact on our users day to day lives. We are disrupting the healthcare space by making prescription drugs accessible and affordable to Americans.

Aside from a great office environment and "perks", the real benefit is working alongside an empowering leadership team, wickedly smart colleagues all while providing a service that helps its customers.

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