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The Manager of Salesforce CRM is responsible for overseeing day-to-day operations, guiding junior admins, and optimizing Salesforce configurations and processes. This role involves collaboration with cross-functional teams and requires strong hands-on experience with Salesforce.
Top Skills:
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About the Role:
We are seeking an experienced Salesforce Developer to help maintain and enhance our Salesforce instances and processes to allow our organization to scale and our users to thrive. As a part of the Enterprise Systems team, this role will directly impact performance, security and effective business processes by partnering with all teams across Lyra Health.
We care deeply about making a difference in people’s lives and hope you do too!
REMOTE: This role can be carried out from our Burlingame, CA headquarters, hybrid, or fully remote/virtually. Remote candidates must be physically located within the United States.
Responsibilities
- Partner and consult with business stakeholders to identify and define requirements on business-critical efforts
- Experience working with Sales teams and Sales support organizations
- Able to act as thought leader and subject matter expert for sales processes
- Drive defining, estimating, and shaping technical approaches/solutions using best practices
- Customize the Salesforce platform using declarative and coded approaches including Lightning Pages, Flow Builder, APEX triggers and classes, and Lightning Components
- Develop and execute integration strategies to connect Salesforce with various systems, applications, and data sources, ensuring seamless data flow and business process automation
- Design and implement custom solutions using Salesforce integration tools such as APIs, middleware platforms, and connectors to meet needs of business
- Conduct investigations and analysis to provide recommendations regarding technology improvements, development best practices, standardization, and upgrades
- Monitor, troubleshoot and resolve issues promptly, improve performance, and enhance the overall user experience
- Maintain and configure development and test instances for our internal sandboxes
- Author and maintain documentation of implementations and integration configurations, protocols, and best practices, and provide training and support to end-users and stakeholders
Qualifications
- 8+ years experience with the Salesforce application in a technical and/or functional role that has owned defining and delivering custom enterprise solutions
- 4+ years of development experience with Salesforce (Apex, Lightning Components, Force.com APIs and Web Services) or other relevant programming experience
- 7+ years of experience in general technical development and support
- Experience working with Sales Cloud, Service cloud, Data Cloud and Marketing Cloud
- Experience working with GTM teams and Sales team is essential.
- Prior experience with CPQ and involvement in at least one end-to-end CPQ implementation is preferred
- Excellent communication and relationship building skills with the ability to share insights and expectations with stakeholders and colleagues, both locally and remotely
- Proven ability to integrate multiple SAAS systems with Salesforce using both integration applications as well as custom built integrations (using Salesforce, REST, SOAP APIs)
- Ability to create data mapping and transformation processes to ensure data consistency, accuracy, and integrity between Salesforce and integrated systems, while adhering to data security and compliance standards
- Deep familiarity with Salesforce security model
- Master of problem identification, root cause analysis, and troubleshooting
- Intimate knowledge of platform governor limits to enable apps that scale to large data and large numbers of users
- Experience with Agile tools and methodologies
Preferred Qualifications
- Experience with Development Tools and technologies: Visual Studio Code (or similar IDE), Git, SVN etc.
- Salesforce Certifications (such as: Platform Developer I, Platform Developer II, or Service Cloud Consultant)
Lyra Health Burlingame, California, USA Office
287 Lorton Avenue, Burlingame, CA, United States, 94010
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San Francisco and the surrounding Bay Area attracts more startup funding than any other region in the world. Home to Stanford University and UC Berkeley, leading VC firms and several of the world’s most valuable companies, the Bay Area is the place to go for anyone looking to make it big in the tech industry. That said, San Francisco has a lot to offer beyond technology thanks to a thriving art and music scene, excellent food and a short drive to several of the country’s most beautiful recreational areas.
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- Number of Tech Workers: 365,500; 13.9% of overall workforce (2024 CompTIA survey)
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