Staff Software Development Engineer (Agentic AI/ML)

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

CVS Health is seeking a Staff Software Engineer specializing in developing machine learning solutions using Agentic AI/ML serving as a leader and role model in engineering for both peers and clients.

The successful candidate will lead project teams working with a diverse range of technologies, including both legacy IBMi AS400 Series systems and advanced Agentic AI/ML frameworks.

This team is part of the very impactful Claims Adjudication team and this role will be instrumental in our leap to modern AI driven approaches.

**We will consider remote US for the right candidate

Key Responsibilities

• Able to develop a vision and formulate implementation plans to achieve end goals, evaluating situations, decisions, and issues in the short, medium, and long term.

• Capable of breaking down complex problems, processes, or projects into manageable components for systematic exploration and evaluation.

• Design and implement complex software solutions for APIs, microservices, CI/CD pipelines, and real-time streaming on cloud platforms such as Azure or GCP.

• Conduct research on emerging technologies, design principles, and development frameworks to ensure software solutions remain current, innovative, and future-proof.

• Provide technical guidance in software design and development activities, ensuring clean, scalable, and maintainable code following best practices and design patterns.

• Oversee the lifecycle process—including design, analysis, review, and testing results—to ensure adherence to quality standards and to deliver high-quality products.

• Lead the design, development, and optimization of AI/ML models for various use cases, ensuring a seamless transition into modern technologies while maintaining robust legacy infrastructure.

• Perform model training, evaluation, and fine-tuning with consideration of constraints and opportunities posed by legacy architectures.

• Partner with teams across functions and provide expert solutions to multiple complex technical projects/initiatives using interlocking technologies.

• Quickly acquire domain knowledge and build subject matter expertise to advise and guide technical leads and peers.

• Establish and drive execution of technical direction, standards, guidelines, and methodologies, while advocating best practices.

• Work to improve existing test automation processes, enhancing efficiency and reducing manual intervention across both legacy and modern environments.

• Develop and refine strategic and enterprise-wide technical direction.

• Create or revise operating procedures relating to specific technologies or IS processes.

• Lead assigned team projects and mentor junior resources as needed.

Required Qualifications

• 7+ years of experience as a Machine learning engineer or combination of machine learning and software engineering with 5+ years leading software development projects, including setting project goals, monitoring progress, tracking milestones, communicating with stakeholders, and mentoring junior developers

• 5+ years of Python programming with In-depth understanding of APIs and microservices-based architecture and Git and version control

• 2+ years of experience in AI and agentic solution development, including: Designing and deploying intelligent agents and autonomous workflows, Integrating AI/ML models into cloud-native applications. Leveraging LLMs, vector databases, and orchestration frameworks to build agentic systems, Applying prompt engineering, retrieval-augmented generation (RAG), and multi-agent collaboration patterns

• 5+ years of experience developing software

Preferred Qualifications

• 10+ years leading concurrent technical projects in both legacy IBMi/AS400 or similar and emerging technologies

• Health care industry domain knowledge

• Experience with enterprise development tools and methodologies (XP, Agile), including DevSecOps and DataOps

• Experience integrating with legacy IBMi AS400 applications and developing roadmaps for application modernization

• Experience with RxClaim or other PBM adjudication systems

Education

Bachelor’s degree in Computer Science, Engineering, or a related field or equivalent experience. An advanced degree is preferred.

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.  This position also includes an award target in the company’s equity award program. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

Additional details about available benefits are provided during the application process and on Benefits Moments.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.