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Here at Shippo, we are the shipping layer of the internet and we consider ourselves to be one of the core building blocks of e-commerce. Our mission is to make merchants successful through world class shipping. With our products and solutions, we level the playing field by providing our customers with best-in-class solutions that otherwise wouldn’t be available to them. Through Shippo e-commerce businesses, marketplaces, platforms and a variety of logistics infrastructure providers are able to connect to shipping carriers around the world from one API and dashboard. We provide our customers with the most competitive shipping rates, print labels, automated international documents, shipment tracking, facilitate the returns process and more.
How we’ll deliver success:
We are looking for a Staff Software Engineer to join our App team! In this role you will lead a team of front-end and back-end developers to build the next generation of products and shape our next generation architecture with a built-to-last mentality.
Shipping & handling responsibilities:
- Lead, and hire a high-caliber team of software engineers to solve company goals while remaining hands-on
- Encourage innovation and foster an environment of continuous improvement
- Establish a sense of urgency and direction, set expectations with the team and individuals
- Work closely with product management, analysts, architects, engineering leads, and business stakeholders to define requirements, guide product and architectural vision, lead key technical and design discussions, and prioritize delivery efforts
- Anticipate and redirect engineering efforts that aren't or won’t deliver customer value
- Contribute to the technical success of the company by providing architectural guidance to Shippo’s next generation app product
- Mentor more junior engineers on engineering best practices
- Exceptional problem solving skills: demonstrated ability to understand business challenges and translate those into technical solutions.
Requirements
- 10+ years of hands-on engineering experience building high volume distributed systems
- 4+ years of experience leading engineering teams and defining technical strategy
- 4+ years in native cloud platforms (AWS, GCP, Azure) and containerization (Docker, Kubernetes)
- 4+ years with NoSQL technologies (DynamoDB) and event-driven cloud architectures (queues, serverless compute, data streaming
- Proficiency in microservice architectural patterns
- Consistent and demonstrable success designing and delivering scalable APIs, services, and distributed systems
- Mastery in server-side languages (Go, Python, Java, Ruby) and database languages (SQL)
- Proficiency with server-side frameworks (Django, .NET, Spring, Rails, Phoenix)
- Mastery of OOP, design patterns, and architectural best practices; ability to guide others in applying them
- Advanced expertise in building APIs (REST, GraphQL, gRPC)
- Proficiency with DevOps tooling (Docker, Terraform, CircleCI, New Relic, PagerDuty)
- Expertise with AWS/Cloud Services
- Consistent leadership in debugging, performance optimization, and system scalability
- Exceptional communication skills; able to align engineers, cross-functional peers, and stakeholders
- Customer-centric mindset with the ability to balance technical trade-offs against business impact
- BS or MS degree in Computer Science or equivalent experience
Bonus
- Experience in shipping or logistics
- Integrating with devices and device management (QR, Barcode, Third-Party print solutions).
What is in the Shippo package?
- Healthcare coverage for medical, dental, and vision (90% covered by the company, incl. dependents). Pets coverage is also available!
- Take-as-much-as-you-need vacation policy & flexible working
- One week-long company wide winter shutdown
- 3 Volunteer Days Off (VTOs)
- WFH stipend to set up your home office
- Charity donation match up to $100
- Dedicated programs, coaching, tools, and resources for your professional and career growth as well as an individual learning stipend for your personal and focused growth
- Fun team in person time through our Shippos Everywhere program which includes regular team and company off-sites throughout the year as well as local Shippos gatherings
Our Compensation Shippolicy:
We believe compensation is a custom experience and are commited to fair and equitable compensation practices. The standard base pay range for this role is min is $175k to a max $238k annual salary. Since we are focused on hiring Shippos Everywhere, we have 2 US pay ranges, a standard compensation range for the majority of the US and a standard +1 compensation range for those who live in areas where the cost of labor is higher, such as NYC and California.
The actual base pay is dependent upon many factors, such as: financial budgets, work experience, training, transferable skills, business needs, and market value. The base pay salary ranges are subject to change and may be modified in the future. Total compensation for this role will include, equity, medical, dental, vision and other benefits noted in our Shippos “package” section.
Sail through the process:
Here at Shippo, we celebrate inclusivity and are committed to creating equal access to opportunities for people from all backgrounds, perspectives and geographies. These values define who we are and everything we do. All qualified individuals are encouraged to apply. If you need assistance, or a reasonable accommodation during the application and recruiting process, please contact us at [email protected]
Shippos in the wild:
Our people, much like the packages we help ship, are all over the world. This means, through our remote-first program, “Shippos Everywhere”, our roles can be based anywhere in the US with the exception of Delaware, Nevada, Ohio, Oregon, Hawaii, New Mexico and West Virginia and many roles can be based internationally.
For locations outside of the US and Ireland, the employment contracts are powered by Remote.com (all Shippo perks still apply - including equity!). What we want to emphasize is that you can be successful at Shippo regardless of location.
Shippo San Francisco, California, USA Office
731 Market Street, Suite 200, San Francisco, CA, United States, 94103
What you need to know about the San Francisco Tech Scene
San Francisco and the surrounding Bay Area attracts more startup funding than any other region in the world. Home to Stanford University and UC Berkeley, leading VC firms and several of the world’s most valuable companies, the Bay Area is the place to go for anyone looking to make it big in the tech industry. That said, San Francisco has a lot to offer beyond technology thanks to a thriving art and music scene, excellent food and a short drive to several of the country’s most beautiful recreational areas.
Key Facts About San Francisco Tech
- Number of Tech Workers: 365,500; 13.9% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Google, Apple, Salesforce, Meta
- Key Industries: Artificial intelligence, cloud computing, fintech, consumer technology, software
- Funding Landscape: $50.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Sequoia Capital, Andreessen Horowitz, Bessemer Venture Partners, Greylock Partners, Khosla Ventures, Kleiner Perkins
- Research Centers and Universities: Stanford University; University of California, Berkeley; University of San Francisco; Santa Clara University; Ames Research Center; Center for AI Safety; California Institute for Regenerative Medicine
