Strategic Account Manager, Rokt Ads

We are Rokt, a hyper-growth ecommerce leader. Rokt is the global leader in ecommerce, unlocking real-time relevance in the moment that matters most. Rokt’s AI Brain and ecommerce Network powers billions of transactions connecting hundreds of millions of customers, and is trusted to do this by the world’s leading companies.

Rokt is an AI-first company. We are a team of builders helping smart businesses find innovative ways to meet customer needs and generate incremental revenue. Leading companies drive 10-50% of additional revenue—and often all their profits—from the extra products or services they sell. This economic edge unleashes a world of possibilities for growth and innovation.

At Rokt, we practice transparency in career paths and compensation. We believe in transparency, which is why we have a well-defined career ladder with transparent compensation and clear career paths based on competency and ability. Rokt’stars constantly strive to raise the bar, pushing the envelope of what is possible.

We are looking for a Strategic Account Manager, Rokt Ads

Target total compensation ranges from $150,000 - $225,000 including a fixed annual salary of $105,000 - $138,000 an employee equity plan grant, variable cash, and world-class benefits. 

Equity grants are issued in good faith, subject to company policies, board approval, and individual eligibility.

The strategic account manager role is designed for someone who is passionate about digital media, and constantly strives to drive quantifiable performance marketing results for some of the biggest brands in the world.

About the role:

• Own a book of advertisers and lead the expansion motion: account planning, stakeholder mapping, executive relationships, and commercial strategy to grow budgets and broaden adoption.
• Build “builder, not vendor” partnerships with senior marketing leaders (e.g., Head of Performance, Measurement leaders), leading high-quality business reviews and creating repeatable expansion playbooks that scale as the team and portfolio grow.
• Act as the voice of the advertiser inside Rokt: ensure the team stays anchored on what matters most to clients (ROAS/CPA/LTV:CAC/incrementality, ease of execution, measurement credibility), and drive crisp prioritization when tradeoffs arise.
• Orchestrate cross-functional execution across Client Success, Business Development, Solutions/Analytics, Operations, and Product/Brain—removing blockers, reducing friction, and improving outcomes while maintaining speed and accountability.
• Travel ~20–30% to meet clients in-person, deepen relationships, and accelerate expansion through executive alignment and trust-building.

Requirements

About you:

• 4+ years of experience in client success, account management, performance marketing, or consultative commercial roles (experience with performance advertisers, agencies, or adtech/martech strongly preferred).
• Proven ability to drive commercial expansion within an existing portfolio (e.g., growing budgets, renewing and expanding scope, multi-threading senior stakeholder relationships).
• Strong performance marketing fluency: ability to discuss and problem-solve against ROAS/CPA, incrementality/attribution concepts, measurement design, and channel comparability with sophisticated teams.
• Excellent executive communication and presence: able to run high-stakes meetings, influence without authority, and create clarity across complex stakeholder groups.
• Builder mindset and operational discipline: you proactively remove friction, create scalable playbooks, and thrive in a fast-changing environment where priorities shift based on customer and business needs.
• Willingness to be in the NYC office at least 4 days per week and to travel 20–30% of the time.

Benefits

About Rokt’stars:

As a mission-driven, hyper-growth community of curious explorers, our ambition is to unlock real-time relevancy in ecommerce and beyond. Our bias for action means we are not afraid to quickly venture into uncharted territories, take risks, or challenge the status quo; in doing so we either win or learn. We work together as one aligned team, never letting egos get in the way of brilliant ideas. We value diversity, transparency, and smart humble people who enjoy building a disruptive business together. We pride ourselves on being a force for good as we make the world better. 

About The Benefits:

We leverage best-in-class technology and market-leading innovation in AI and ML, with all of that being underlined by building and maintaining a fantastic and inclusive culture where people can be their authentic selves, and offering a great list of perks and benefits to go with it:

• Become a shareholder. Every Rokt’star gets equity in the company
• Every employee has enterprise access to leading AI tools (Claude, ChatGPT, Gemini, Replit,  etc) building AI fluency as a core skill, not a side project

• Enjoy catered lunch every day and healthy snacks in the office. Plus join the gym on us! 
• Access generous retirement plans like a 4% dollar-for-dollar 401K matching plan and get fully funded premium health insurance!
• Dog-friendly office
• Extra leave (bonus annual leave, sabbatical leave etc.) 
• Work with the greatest talent in town
• See the world! We have offices in New York, Seattle, Sydney, Tokyo and London

We believe we’re better together. We love spending time together and are in the office most days (teams are in the office minimum 4 days per week). 

We at Rokt choose to create a company that is as diverse and inclusive as the world we live in by attracting, growing & keeping the best talent. Equal employment opportunities are available to all applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

If this sounds like a role you’d enjoy, apply here, and you’ll hear from our recruiting team.