Strategic Accounts Director

Opportunity Overview:

Cohere Health achieves its vision by selling its platform and related solutions to health plans and risk-bearing medical groups.  These are among the most complicated organizations to sell into and manage, and the technology and tools we provide involve numerous teams with direct impact on client financials and brand in the market, in the most complicated sector of the US economy.  As we grow our business, Cohere is looking for an experienced Strategic Accounts Director to support continued growth with new health plan clients who can strategically manage this complexity, both inside the organization and out. This is among the most visible roles at the company, and this person will play a critical role in retaining current clients, setting overall account strategy, and identifying and closing growth opportunities with existing clients. Collaboration with other parts of the Cohere organization will be essential in this role and this person will partner with sales, implementation, client success, and many other parts of the organization to ensure that Cohere is set up for continued growth with our clients. 

What you’ll do:

• Build, own, and deliver the strategic account plan for individual health plan clients, with the ability to manage multiple accounts
• Build relationships with key health plan executives to support continued growth of current client accounts
• Engage with senior decision makers to discover and drive growth opportunities and partner with internal and external executives/influencers who can support our relationship expansion goals
• Act as internal champion for dedicated accounts and work with internal teams to prioritize and address key client needs
• Lead negotiations and close deals with current clients in relation to new business opportunities
• Partner with the Client Success team to ensure Cohere is delivering and exceeding expectations on current business
• Partner with cross-functional teams across Cohere to effectively tell Cohere value story, enabling additional growth opportunities with clients
• Provide guidance to Cohere team based on client feedback and identify additional areas of opportunity for growth

What you’ll need:

Must-haves

• Bachelor's degree
• 10-15 years of experience working with health plans in an account management, client success, or otherwise client-facing role (e.g., consulting)
• Deep knowledge of health plans, the market factors driving their strategic priorities and equally deep understanding of the key players and relationships needed to drive growth
• Deep knowledge of Medicaid and experience working with clients in the Medicaid space
• Demonstrated track record of creating and delivering on account plans
• Strong relationship builder and communicator, both for internal and external relationships
• Analytical mindset and ability to build strong business cases in support of client growth
• Willingness to dive and contribute in any way that is needed to drive client growth
• Ability to thrive in a fast-paced environment with demanding client expectations
• Comfort with ambiguity and willingness to be flexible as client needs shift
• Passion for driving change in the healthcare industry

Nice-to-haves

• Masters degree a plus
• Previous experience at a startup or in an earlier stage company that was in the process of launching new products 

Pay & Perks:

💻 Fully remote opportunity with about 20% travel

🩺 Medical, dental, vision, life, disability insurance, and Employee Assistance Program 

📈 401K retirement plan with company match; flexible spending and health savings account 

🏝️ Up to 184 hours (23 days) of PTO per year + company holidays

👶 Up to 14 weeks of paid parental leave 

🐶 Pet insurance  

The salary range for this position is $189,000 to $205,000 annually; as part of a total benefits package which includes health insurance, 401k and bonus. In accordance with state applicable laws, Cohere is required to provide a reasonable estimate of the compensation range for this role. Individual pay decisions are ultimately based on a number of factors, including but not limited to qualifications for the role, experience level, skillset, and internal alignment.

Interview Process*:

1. Connect with Talent Acquisition for a Preliminary Phone Screening
2. Meet your Hiring Manager!
3. Behavioral Interview(s)
4. Case Study

*Subject to change

About Cohere Health:

Cohere Health’s clinical intelligence platform delivers AI-powered solutions that streamline access to quality care by improving payer-provider collaboration, cost containment, and healthcare economics. Cohere Health works with over 660,000 providers and handles over 12 million prior authorization requests annually. Its responsible AI auto-approves up to 90% of requests for millions of health plan members.

With the acquisition of ZignaAI, we’ve further enhanced our platform by launching our Payment Integrity Suite, anchored by Cohere Validate™, an AI-driven clinical and coding validation solution that operates in near real-time. By unifying pre-service authorization data with post-service claims validation, we’re creating a transparent healthcare ecosystem that reduces waste, improves payer-provider collaboration and patient outcomes, and ensures providers are paid promptly and accurately.

Cohere Health’s innovations continue to receive industry wide recognition. We’ve been named to the 2025 Inc. 5000 list and in the Gartner® Hype Cycle™ for U.S. Healthcare Payers (2022-2025), and ranked as a Top 5 LinkedIn™ Startup for 2023 & 2024. Backed by leading investors such as Deerfield Management, Define Ventures, Flare Capital Partners, Longitude Capital, and Polaris Partners, Cohere Health drives more transparent, streamlined healthcare processes, helping patients receive faster, more appropriate care and higher-quality outcomes.

The Coherenauts, as we call ourselves, who succeed here are empathetic teammates who are candid, kind, caring, and embody our core values and principles. We believe that diverse, inclusive teams make the most impactful work. Cohere is deeply invested in ensuring that we have a supportive, growth-oriented environment that works for everyone.

We can’t wait to learn more about you and meet you at Cohere Health!

Equal Opportunity Statement: 

Cohere Health is an Equal Opportunity Employer. We are committed to fostering an environment of mutual respect where equal employment opportunities are available to all.  To us, it’s personal.

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