Strategic Services Consultant / Learning Strategist

NovoEd’s collaborative talent development platform empowers organizations to design and deliver experiential learning that accelerates business performance on a global scale. NovoEd’s proven approach to learning connects diverse groups of learners, mentors, and leaders in a high-impact online environment, unlocking your organization’s collective knowledge and driving measurable outcomes.

The Strategic Services Consultant is both a customer-facing strategist and a hands-on learning experience designer/builder of collaborative learning experiences.

You will split your time between:

• Delivering consulting and Learning Experience Design engagements for customers
  
• Partnering with Sales on pre-sales prototypes, strategic consults, and design reviews that accelerate deals and help prospects envision what’s possible on NovoEd

This is a high-impact, client-facing role ideal for someone with a background in corporate learning, talent development, leadership development, or enterprise learning design—especially within large matrixed organizations.

• Own multiple concurrent client engagements from project scoping through launch, leading customers through the end-to-end design, build, and deployment of collaborative learning programs on NovoEd
  
• Facilitate weekly design sessions with clients to translate existing materials into cohort-based, social, and practice-driven experiences, guiding activity and content design, platform best practices, and iterative build approaches that enable rapid launch.
  
• Build or co-build NovoEd courses—including video embedding, writing and editing lesson content, developing and configuring assignments, journey structure, social interaction design, and branding—and support creation of facilitation plans, engagement strategies, and measurement approaches.
  
• Train customer facilitators on managing discussions, coaching learners, and driving collaborative engagement; provide post-launch insights and recommendations for continuous improvement.
  
• Partner with L&D leaders as a trusted advisor and support virtual or in-person design sessions, onboarding workshops, and Business Value Roadmapping sessions to align programs with desired capabilities and business outcomes.
  

• Join Sales Reps and Customer Success Managers in early-stage conversations to assess learning needs and advise prospects on strategic program design.
  
• Conduct rapid prototypes, mock builds, or collaborative design consults to help prospects visualize their program on NovoEd.
  
• Provide design reviews of prospective customers’ existing programs to demonstrate best practices and accelerate decision-making.
  
• Offer strategic recommendations on how NovoEd can support large organizational transformation initiatives to drive business impact.
  

• Contribute to scalable tools and frameworks that strengthen the delivery of NovoEd’s consulting services.
  
• Help maintain and enhance standardized course templates that reflect modern design and platform capabilities.
  
• Participate in internal initiatives to improve services workflows, methodologies, and operational efficiency.
  
• Collaborate cross-functionally with our Marketing, Sales, and Product teams to share customer insights and learning strategy expertise on company initiatives
  

• 5+ years of experience in Learning & Development, Talent Development, Leadership Development, Enterprise Academy design, or a comparable corporate learning function.
  
• Strong grounding in adult learning, collaborative learning design, or social learning approaches.
  
• Demonstrated ability to lead customer-facing design sessions, facilitate conversations, and translate business needs into learning solutions.
  
• Experience managing multiple workstreams and delivering high-quality outputs under deadlines.
  
• Excellent communication, facilitation, and relationship-building skills.
  

• Experience working in or consulting for large enterprises (25,000+ employees) with complex stakeholder ecosystems.
  
• Instructional design experience building cohort-based or blended online learning programs.
  
• Experience launching large-scale learning programs or capability initiatives in complex organizations.
  
• Familiarity with learning platforms, LMS/LXP ecosystems, or SaaS implementations.
  
• Comfort advising senior L&D, HR, and business stakeholders.
  
• Workshop facilitation experience (virtual or in-person).
  

• You work with world-class organizations on leadership, culture, and enterprise capability programs that genuinely matter.
  
• You bring learning to life—quickly—and see tangible impact within weeks.
  
• You advise customers on modern learning approaches that go far beyond traditional LMSs.
  
• You get to blend strategic consulting with hands-on program building.
  
• You join a team of learning strategists passionate about transforming how large organizations learn.