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Tech Firefly

Systems Analyst II

Posted 3 Days Ago
Be an Early Applicant
In-Office
San Francisco, CA, USA
70-70 Hourly
Mid level
In-Office
San Francisco, CA, USA
70-70 Hourly
Mid level
Provide day-to-day Linux/Windows system administration and troubleshooting, perform vulnerability assessments and patching, manage virtualization and storage (VMware, NetApp, MSSQL), configure firewalls (Palo Alto/ Panorama), respond to ServiceNow tickets, document configurations, and collaborate with IT teams to ensure operational stability and compliance.
The summary above was generated by AI

We are seeking a Senior Systems Administrator to backfill and cover day-to-day system administration tasks while the core team focuses on a new imaging archive project. This role requires strong Linux/Windows administration skills, troubleshooting, documentation, and cross-functional communication. The ideal candidate is a proactive generalist who can manage diverse infrastructure tasks, triage tickets, and ensure operational stability.

Contract Length: 1+ year

Pay Rate: $70+/hour

Location: San Francisco, CA (Hybrid, 2 days/week onsite) 

Responsibilities

  • Assist in security scanning and apply security controls to prevent unauthorized access.
  • Provide day-to-day system administration support, including troubleshooting, maintenance, and routine updates.
  • Support system and network operations, including Windows Server 2019, Linux, RedHat, VMware, MSSQL, and Cisco IOS.
  • Perform vulnerability assessments using Tenable and implement necessary security patches.
  • Configure and manage firewalls and security policies (Palo Alto, Panorama).
  • Maintain storage and backup systems (NetApp).
  • Collaborate with cross-functional IT teams to ensure seamless integration and performance across applications and infrastructure.
  • Monitor and respond to ServiceNow tickets, emails, and system alerts.
  • Document system configurations, troubleshooting steps, and best practices.
  • Assist with system upgrades, new software implementations, and rollouts.
  • Participate in security risk assessments and compliance reviews.

Requirements
  • Strong system administration and troubleshooting experience
  • Proficiency in Linux and Windows environments (50/50 split, stronger in Linux preferred)
  • Experience with ServiceNow CMDB (updating records, reports, queries)
  • Strong documentation and communication skills
  • Experience with storage and virtualization technologies
  • Ability to manage contingencies and audit application/system processes
  • Self-starter with experience triaging and resolving diverse issues

Nice to Haves

  • Experience configuring networking switches
  • Knowledge of imaging environments (not required, but helpful)
  • Exposure to multi-cloud environments and virtualization-agnostic technologies
  • Background in auditing and compliance processes
  • Prior experience supporting large-scale application/software rollouts
HQ

Tech Firefly Santa Clara, California, USA Office

5201 Great America Parkway, 340, Santa Clara, CA, United States, 95054

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