Teaching Assistant: Cloud Support Specialist (Cloud Support 7)

CORRELATION ONE

Correlation One is the largest provider of AI and data workforce development programs globally, having trained over 500,000 professionals across 11 countries. As the largest training provider for Amazon Career Choice, and a growing partner to state governments building registered apprenticeship programs, Correlation One sits at the intersection of employer talent needs and scalable workforce training.

We work with Fortune 500 enterprises, federal and state government agencies, and leading employers to close skills gaps in AI, data analytics, cybersecurity, and operations leadership. Our programs produce job-ready graduates who are prepared to contribute from day one.

Your impact 

Teaching Assistants (TAs) play a critical role in supporting ~35 Learners (as part of a larger class) in Correlation One’s virtual Cloud Support Specialist training program. During that time, TAs will be expected to provide both synchronous and asynchronous support to learners, ensuring their learning, comprehension, and retention of program content.

A day in the life 

Based upon the location of the program, lecture time commitments will occur as follows:

• May 26, 2026 - Nov 6, 2026 on Tuesdays and Thursdays from 10:00 AM – 12:00 PM ET / 4:00 PM – 6:00 PM CET / 3:00 PM – 5:00 PM GMT

Expectations during live (synchronous) sessions:

• Attend and proactively engage in the mandatory Pre-Program TA Onboarding. 
• Monitor appropriate Slack channels for learner questions and answer them promptly. 
• Check-in with learners to see if they have any questions, or if there is anything that they need further clarity.
• Facilitate breakout rooms during lecture time, when applicable.
• Assist in keeping the session progressing should the Lead Instructor experience technical difficulty or is otherwise unable to deliver the lecture.

Expectations during days of no live sessions: 

• Monitor appropriate Slack channels for learner questions and answer them within 24 hours. 
• Foster discussion by posing questions of your own and sharing relevant links in  appropriate Slack channels.
• Share any important information during a lecture that needs the attention of Correlation One staff or fellow Expert Network staff. 
• Review content materials (including lab, projects, extended cases, etc..) for the next lecture to ensure you are prepared to answer learner questions.
• Hold up to six (6) Individual Office Hours via Zoom with learners in the program so they can ask any additional questions or get support as necessary.
• Grade learner submissions of exercises and projects within seven (7) days of submission. 
• Support continuous program improvement by providing thoughtful feedback to Correlation One team. 
• Submit weekly write-ups summarizing the week’s accomplishments and challenges and provide insights on each learner. This is due by Sunday at 8:00pm ET each week.
• Attend and participate in the weekly staff meeting with Correlation One team and other Expert Network staff. 
• Attend all scheduled meetings with your camera on, ensuring active engagement and professional presence. 

Your expertise 

• 3-5 years of professional work experience in Cloud Support, Cloud Engineering, Software Engineering, Networking, DevOps, etc.
• A desire to support students in expanding their careers in technical roles
• Empathy, flexibility, patience; passion for working with diverse learners who are new to content
• Outstanding team and people management skills; exemplary written and verbal communication skills
• Ability and willingness to understand and use new learning and content management systems
• Certification in AWS Cloud Practitioner
• Preferred qualification: 
• Prior mentorship or teaching experience at any level 
• Comp TIA Network+ and Comp TIA Linux+ certification would be a plus, but not required

Where you are

• This is a remote position with the preference that the ideal candidate is willing to provide support in the Central European time zone.

Compensation

• The compensation range for this position is specific to location and takes into account the wide range of factors that are considered in making compensation decisions. These factors include (but are not limited to) location, experience, education and skill sets.

Correlation One’s Commitment 

Correlation One is proud to be an Equal Opportunity Employer and is committed to providing equal opportunity for all employees and applicants. Correlation One provides a work environment free of discrimination and harassment. Employment decisions at Correlation One are based solely on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, or any other status protected by the laws or regulations in the locations where we operate. We encourage applicants to bring their unique skills, experiences, and outlook to our work environment. 

Correlation One is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Correlation One strives to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [email protected].
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