Perform Windows 10 and AD migration aftercare, inbox and image new equipment using SCCM, install OS/applications, support and troubleshoot end users, decommission old hardware, and deliver onsite software installation/configuration per SLAs.
Title – Tech Support Consultant
Position – Contract (3+ Months)
Location – San Jose, CA
Rate- $Open(Best Possible)
Required Skills and Duties:
- Experience in refresh activity,
- Win 10 migration and AD migration aftercare
- Activities will include but not limited to:
- Inboxing new equipment,
- Installing OS and applications using SCCM and other tools
- Providing support to end users on new equipment
- Troubleshooting end user issues after AD migration.
- Decommissioning old equipment.
- Manages the onsite delivering of software services, installation and configuration for customer environments.
- The job solves various business systems, networking and applications problems for standard industry servers, specialized or complex clustered environments.
- Deliver reactive and proactive activities according to Service Level Agreement to ensure customer satisfaction and loyalty.
- Applies basic knowledge of the job skills and company policies and procedures to complete a variety of assignments/tasks.
- Good understanding of the general/technical aspects of the job.
- Organizes own tasks and receives general instructions on all work
Note: If interested please send your updated resume and include your rate requirement along with your contact details with a suitable time when we can reach you. If you know of anyone in your sphere of contacts, who would be a perfect match for this job then, we would appreciate if you can forward this posting to them with a copy to us.
We look forward to hearing from you at the earliest!
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