Vapi Logo

Vapi

Technical Account Manager

Reposted 17 Days Ago
Be an Early Applicant
In-Office
San Francisco, CA
150K-170K Annually
Mid level
In-Office
San Francisco, CA
150K-170K Annually
Mid level
As a Technical Account Manager, you'll manage enterprise customer relationships post-sale, ensure product adoption, and drive account growth by upselling and cross-selling.
The summary above was generated by AI
Vapi (/ˈwɑːpi/):
  • We’re creating the shift to voice as humanity’s default interface.

  • We’re the most configurable platform for deploying voice agents.

  • We’re grown to 400,000 developers in 20 months, adding 2,000+ every day.

  • Try talking to Vapi now!

Why We’re Hiring This Role:
  • Our largest customers rely on Vapi for mission-critical CX use cases.

  • We need a TAM to ensure customers have success in-pilot, scale reliably, adopt new features, and expand usage.

What You’ll Do:
  • 30 Day: Learn how enterprise customers deploy and monitor their voice agents on Vapi.

  • 60 Day: Serve as the primary liaison to Enterprise customers—best-practice guidance, quarterly business reviews, and acting as a bridge to our Forward Deployed Engineering team.

  • 90 Day: Drive adoption and retention by proactively managing performance, roadmap alignment, and upsell opportunities.

Who You Are:
  • You’ve seen Series B to F.

  • You’re managed million-dollar F500 technical deployments.

  • Bonus: You’ve built your own startup.

Why Vapi:
  • Generational impact: Build human interface for every business.

  • Ownership culture: 90% of company is previous founders.

  • Kind team: The founders Jordan and Nikhil are Canadians.

  • Tier-1 Investors: YC, KP seed, Bessemer series A.

What We Offer:
  • Real stake: We offer competitive salary and excellent equity ownership.

  • Comprehensive health coverage: medical, dental, and vision plans.

  • Team love: We love hanging out and do quarterly offsites.

  • Flexible time off: take what you need.

  • More: catered meals and transportation, gym & coaching stipends!

Top Skills

AI
SaaS
Telephony
HQ

Vapi San Francisco, California, USA Office

760 Market St, 11th Floor, San Francisco, California, United States, 94103

Similar Jobs

Yesterday
In-Office
Burbank, CA, USA
85K-95K Annually
Senior level
85K-95K Annually
Senior level
News + Entertainment
The role involves supporting VIP clients, providing onboarding training, performing QA on setups, assisting account managers, and advocating for users while ensuring client satisfaction and understanding of GreenSlate's software.
Top Skills: IntercomJIRA
Yesterday
In-Office or Remote
San Francisco, CA, USA
160K-200K Annually
Senior level
160K-200K Annually
Senior level
Machine Learning • Software
Technical Account Managers at Coralogix support customers in utilizing observability data efficiently, solving technical problems, onboarding, and advocating for customer needs.
Top Skills: GoJavaPython
3 Days Ago
Hybrid
2 Locations
128K-221K Annually
Expert/Leader
128K-221K Annually
Expert/Leader
Fintech • Software
Manage technical strategies for enterprise customers, ensuring successful integrations and relationships by providing guidance, optimizing performance, and translating feedback into product insights.
Top Skills: APIsDatabasesMonitoring DashboardsPostmanSQL

What you need to know about the San Francisco Tech Scene

San Francisco and the surrounding Bay Area attracts more startup funding than any other region in the world. Home to Stanford University and UC Berkeley, leading VC firms and several of the world’s most valuable companies, the Bay Area is the place to go for anyone looking to make it big in the tech industry. That said, San Francisco has a lot to offer beyond technology thanks to a thriving art and music scene, excellent food and a short drive to several of the country’s most beautiful recreational areas.

Key Facts About San Francisco Tech

  • Number of Tech Workers: 365,500; 13.9% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Google, Apple, Salesforce, Meta
  • Key Industries: Artificial intelligence, cloud computing, fintech, consumer technology, software
  • Funding Landscape: $50.5 billion in venture capital funding in 2024 (Pitchbook)
  • Notable Investors: Sequoia Capital, Andreessen Horowitz, Bessemer Venture Partners, Greylock Partners, Khosla Ventures, Kleiner Perkins
  • Research Centers and Universities: Stanford University; University of California, Berkeley; University of San Francisco; Santa Clara University; Ames Research Center; Center for AI Safety; California Institute for Regenerative Medicine

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account