The Technical Consultant will design and deliver solutions to meet customer needs, manage multiple projects, and ensure high client satisfaction, leveraging Oomnitza's SaaS platform.
Oomnitza offers the industry’s most versatile Enterprise Technology Management platform that orchestrates and automates key business processes for IT. Our SaaS solution, with agentless integrations, best practices and low-code workflows, enables enterprises to leverage their existing infrastructure systems and automate processes such as offboarding, onboarding, audit readiness, refresh forecasting and more, thereby reducing reliance on error-prone manual tasks and tickets. We help some of the most well-known and innovative companies to improve efficiency, expedite audits, mitigate cyber risk and eliminate redundant IT spend.
We are looking for a technical consultant located in the pacific time zone for this role.
Responsibilities:
- The Technical Consultant creates and delivers customer business requirements within the Oomnitza customer solution
- Work with the project team to achieve high client satisfaction and the ability to measure effectiveness of client solution to the Statement of Work
- Understand customer needs and be able to design a solution to meet customer requirements
- Create customer deliverables and documentation such as workflows, dashboards, role definitions and reports to meet customer requirements and maximize Oomnitza value proposition
- Work with Project Manager in proactively managing customer requirements, timelines, expectations and change requests
- Provide assistance to and ensure knowledge transfer of solution to identified customer project resources
- Consistently use and improve delivery methodology and tools to maximize consulting effectiveness and help ensure accurate estimations
- Stay current with the Development roadmap and learn new release offerings and functionality
- Ability to articulate company products and solutions to customers as well as Oomnitza’s value proposition
- Ensure accurate and timely administration of assigned projects including time/expense tracking and status reporting
Preferred Qualifications:
- 1-3 years of relevant implementation consulting experience
- Proven ability to understand and transfer business processes into defined software solution
- Ability to manage multiple customer projects simultaneously
- Excellent written and verbal communication, listening, and comprehension skills with the ability to effectively communicate with all levels of customer and internal personnel
- Tactical, creative, solutions-oriented thinker
- Knowledge of agile and structured waterfall implementation techniques preferred
- Experience in a start-up environment and/or automated asset management software solutions preferred
What we can offer you:
- Career Growth: Top performers will have an opportunity to help shape the team. Working directly with the founders to drive initiatives and create a structure that scales
- Market-competitive salary + equity
- A once-in-a-lifetime career opportunity to get onboard a fast-growing business that is venture-backed by Shasta Ventures, SYN Ventures and Riverside Acceleration Capital
The base salary range for this position is: $105-135k
Oomnitza recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law.
Top Skills
Agile
SaaS
Waterfall
Oomnitza San Francisco, California, USA Office
548 Market Street, Suite 18912, San Francisco, CA, United States, 94104-5401
Similar Jobs
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency • Web3
As a Principal Product Manager, you'll lead the development of StableFX, focusing on stablecoin FX execution and settlement, while collaborating across teams to drive product growth and adoption.
Top Skills:
APIsBlockchainDefiSmart Contracts
Cloud • eCommerce • Information Technology • Professional Services • Software
The Customer Success Manager oversees customer lifecycle, develops relationships, and ensures accurate records while promoting customer loyalty and problem resolution.
Top Skills:
Crm SoftwareCustomer Success Strategies
Cloud • eCommerce • Information Technology • Professional Services • Software
The Account Executive will educate clients, execute sales processes, build relationships, and collaborate with teams to meet client needs and drive sales.
Top Skills:
B2B SaasEdi
What you need to know about the San Francisco Tech Scene
San Francisco and the surrounding Bay Area attracts more startup funding than any other region in the world. Home to Stanford University and UC Berkeley, leading VC firms and several of the world’s most valuable companies, the Bay Area is the place to go for anyone looking to make it big in the tech industry. That said, San Francisco has a lot to offer beyond technology thanks to a thriving art and music scene, excellent food and a short drive to several of the country’s most beautiful recreational areas.
Key Facts About San Francisco Tech
- Number of Tech Workers: 365,500; 13.9% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Google, Apple, Salesforce, Meta
- Key Industries: Artificial intelligence, cloud computing, fintech, consumer technology, software
- Funding Landscape: $50.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Sequoia Capital, Andreessen Horowitz, Bessemer Venture Partners, Greylock Partners, Khosla Ventures, Kleiner Perkins
- Research Centers and Universities: Stanford University; University of California, Berkeley; University of San Francisco; Santa Clara University; Ames Research Center; Center for AI Safety; California Institute for Regenerative Medicine
