Technical Outside Sales Specialist

Job Purpose  

Provide direct contact for external customers in the selling of Valves, Automation, and Controls products and services, and all follow-up activities needed to ensure good, future customer relations. Other responsibilities will include the handling of specific key customers.  

Essential Duties and Responsibilities (not all inclusive)  

Individual must be able to perform the essential duties with or without reasonable accommodation.  

• Analyze assigned territory for new customers and markets and establish customer and market trends.

• Perform the functions of sales representatives regarding the maintenance of customer files, entering sales orders, expediting duties, and working up price bids.

• Demonstrate product specifications to customers at the on-site location.

• Establish excellent rapport with customers in assigned territory to gain customer confidence and relationships with MRC Global, our products, and job quotes.

• Conduct sales forecasts, seminars, demonstrations of product specifications, and other requests for inside sales representatives and customers, as needed.

• Research and develop information on new construction projects.

• Work with Regional and local management regarding customer account information, delivery times, and customer feedback on products and services.

• Inform other MRC Global locations of actions that may incur changes to that branch’s operating procedures.

• Handle customer concerns, complaints, and corrective actions concerning MRC Global products, services, and personnel.

• Negotiate with vendors for the best product prices.

• Assist in the training of new Outside Sales Representative personnel.

• Handle confidential information relating to product, resale cost, and expense items.

• Take reasonable care for the safety and health of yourself and others.

• Report workplace hazards, injuries, or illnesses immediately.

• Perform other duties or projects as assigned. 

Education, Experience & Ability Requirements  

Any combination of requirements that provides the knowledge and abilities necessary to perform essential duties and responsibilities will be considered.  

• An undergraduate degree in a related field or equivalent combination of education and work experience that provides the knowledge and abilities necessary to perform the work.

• Must have a current, valid driver’s license and acceptable record at all times.

• Regional travel as required.

• Knowledge of Automation and Control material.

• Ability to work in conjunction with Sales and Marketing groups in the specification of MRC Global Controls equipment per customer requirements.

• Ability to learn new procedures and functions as needed, strong reasoning skills, reading skills, excellent business skills, excellent math skills, excellent analytical skills, and problem-solving skills.

• Typing and Computer Skills, including PC software, MRC Global-specific software, and knowledge of operating standard office machines.

• Strong time management, organization, and the ability to multitask.

• Excellent communication skills.

• Dependable and prompt with a strong sense of urgency.

• Ability, confidence, and integrity to take risks and work independently.

• Flexibility to provide 24-hour support to customers.

Additional Qualifications  

• Must have the ability to provide documentation verifying legal work status.

• Ability to read and speak the English language proficiently in order to communicate with others, understand and interpret safety instructions and respond to inquiries.

• Ability to understand and comply with MRC Global guidelines & expectations, to include Code of Conduct and Conflict of Interest guidelines.  

Working Conditions  

• For position-specific details regarding the physical and mental demands and working conditions, contact Human Resources.

• Reasonable accommodation may be made to enable individuals to perform essential functions.