Technical Product Manager, Metrics & Measurement

CreatorIQ is the operating system for creator-led growth trusted by more than 1,300 global brands and agencies.

We’re on a mission to make businesses more human, and humans more impactful. We operate by our values — be intentional, pursue excellence every day, embrace the journey together, and be a good human — every day. CreatorIQ has earned the title of best companies to work for in multiple programs, including BuiltIn LA and NY. It’s been named a Fastest-Growing Company in North America on the Deloitte Technology Fast 500™ for four years, was named a leader in IDC MarketScape: Worldwide Influencer Marketing Platforms for Large Enterprises in 2025, was named a Leader by The Forrester New Wave™: Influencer Marketing Solutions, and has been consistently recognized by G2 as a Leader, and is rated 5 stars on Influencer MarketingHub. We operate in a flexible work model that combines both in-person and remote work to boost collaboration, enhance innovation, and adapt to individual work styles.

We're seeking passionate, innovative minds to join our journey. Be a part of our dynamic team and let's transform the industry together!

We're looking for Technical Product Manager, Metrics & Measurement to join our Content & Measurement team and own how CreatorIQ measures content performance across platforms. This is a new, hands-on role spanning three areas: defining what each platform's metrics actually mean, unifying data from multiple platforms into a single measurement product customers can trust, and shaping the analytics surfaces customers rely on every day. You'll partner closely with the product managers who own platform partnerships, with engineering and data teams, and with platform partners themselves, querying data, writing SQL, and calling APIs yourself before you write a specification. Reporting to the Sr Director, Product & Engineering, you'll play a central role in how CreatorIQ's Creator Graph™ turns fragmented platform data into a trustworthy system of record for performance measurement.

• Define the metric and data requirements each platform integration must meet, partnering with the product managers who own platform partnerships.

• Define what each performance metric means on each platform: reach, impressions, views, engagement rate, completion rate, and platform-specific metrics, and document how each platform calculates it.

• Design the cross-platform measurement logic that lets customers compare performance across platforms in a single, trustworthy view.

• Specify custom metrics for customers, including the exact calculation and data requirements behind each one.

• Write technical specifications for mapping metrics across platform APIs, covering field mapping, refresh cadence, and known limitations.

• Validate metrics and data hands-on: writing SQL, running scripts, and calling APIs directly before finalizing a specification.

• Track platform API changes and represent measurement requirements in partner and integration reviews.

• Write product requirements documents engineers can build from, and prioritize the measurement roadmap against customer impact, platform constraints, and engineering cost.

• 5+ years in product management, or equivalent experience, including at least 2 years on a measurement, analytics, or data product.

• Enough engineering depth to work as a technical peer to your engineers : able to read code, review a technical design, and contribute to an engineering design review.

• Strong SQL skills, including multi-table joins, window functions, aggregations, and common table expressions, with the ability to validate a metric end to end in the data yourself.

• Experience querying both an analytical store (e.g., Amazon Redshift, ClickHouse, or Snowflake) and a transactional store (e.g., PostgreSQL or SQL Server), and knowing which fits which question.

• Ability to write Python, or an equivalent language, to test an API, parse a response, validate a data set, or prototype an idea.

• Ability to work directly with a third-party API : reading documentation, building requests, authenticating, and inspecting responses , including working knowledge of OAuth 2.0 (authorization flow, access tokens, refresh tokens, scopes, and token expiry).

• Comfort on the command line, able to navigate a shell, run a script, and read its output without a graphical tool.

• AI Capable: Uses approved AI tools independently to improve work quality and efficiency, for example, an AI coding tool such as Cursor or Claude Code for scripting and data work, or a language model to draft a specification, build a data-mapping table, or debug an API response , including drafting, summarizing, researching, analyzing, and reviewing outputs for accuracy.

• Working knowledge of how social platforms measure content performance: reach, impressions, views, engagement rate, video completion rate, and audience demographics.

• Clear written and verbal communication, able to translate a technical constraint for a non-technical colleague and a business requirement for an engineer.

Nice to have:

• Direct experience with a major social platform API, such as the Meta Graph API, the TikTok API, or the YouTube Data API.

• Experience managing a relationship with an external platform, vendor, or data provider.

• Experience at an influencer marketing platform, a social media management platform, or a social analytics company.

• Familiarity with data warehouse schema design, enough to discuss table and index design with engineers.

• Experience defining or auditing engagement rate, or a similar calculated metric, in a customer-facing product.

Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate. Have 50% of the criteria? Excited about this opportunity? Passionate about what we do at CreatorIQ? Please apply! CreatorIQ is a place where everyone can grow.

• People: work with talented, collaborative, and friendly people who love what they do.

• Guidance: utilize our learning platform to fully get the training and tools you’ll need to become successful here from your first day with us.

• Surprise meal stipends: work from home can’t stop the enjoyment of someone else making a meal for you!

• Work/life harmony: 15 days vacation, floating and set holidays, wellness allowance, and paid parental leave.

• Whole Health Package: medical, dental, vision, life, disability insurance, and more.

• Savings: a 401k (USA) plan to help you plan ahead.

• Work from home stipend: to assist you in setting up a home office that works for you (or buy a new dog leash - your choice!).

CreatorIQ is the operating system for creator-led growth. Trusted by more than 1,300 global brands and agencies—including Burson, Delta Air Lines, Google, LVMH, Nestlé, and Sephora—CreatorIQ unifies creator marketing across paid, owned, earned, commerce, and community into one seamless, enterprise-grade ecosystem. With industry-leading intelligence infrastructure, rigorous compliance and security standards, and integrations with Meta, Snapchat, TikTok, YouTube, and more, CreatorIQ empowers brands and agencies to harness the creator economy as a strategic growth engine. CreatorIQ is a global company headquartered in Los Angeles with offices in Austin, New York, San Francisco, London, Manila, and Warsaw. Learn more at www.creatoriq.com and follow us on LinkedIn and Instagram.

At CreatorIQ, we believe that diversity is the key to unlocking our full potential. We are committed to fostering an inclusive, equitable, and empowering work environment where everyone can thrive, regardless of race, ethnicity, gender, sexual orientation, age, religion, disability, or any other characteristic that makes us unique. By embracing our core values of being intentional, pursuing excellence every day, embracing the journey together, being a good human, and staying focused on what’s important, we create an atmosphere that promotes collaboration and growth. Join us to celebrate differences, innovate together, and be a part of a business that is disrupting the marketing industry.

We understand that a comprehensive benefits package plays a significant role in your overall compensation. To gain more insight into the various components of our total compensation, we invite you to review our benefits and perks.

AI Transparency Notice

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications and note taking during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please refer to our Global Candidate Privacy Notice.