Technical Product Manager

Established in 2021, Independence Pet Holdings is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.

We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands. 

Job Profile Summary

As a Product Manager at Clarus, you will play a pivotal role in shaping the future of pet insurance technology by bringing innovative, customer-centric solutions to market. This role will lead product initiatives from concept through launch, partnering cross-functionally with Engineering, Design, Operations, and Marketing to deliver meaningful business impact and exceptional user experiences. 

This is an opportunity for an execution-oriented product manager who thrives in a fast-paced, collaborative environment and is passionate about solving complex challenges in the evolving pet care ecosystem. You will help prioritize opportunities, translate customer and market insights into actionable requirements, and drive the successful delivery of scalable solutions that improve outcomes for veterinary teams, pet parents, and industry partners. 

Job Description

• • Product Execution & Delivery 
    Collaborate with the Director of Product to execute product roadmaps, ensuring timely delivery of features and enhancements. 
  • Customer & Market Insights 
    Conduct user research, gather customer feedback, and analyze market trends to inform product decisions and identify opportunities. 
  • Requirements & Documentation 
    Translate business needs into clear product requirements for design and engineering teams. 
  • Backlog Management 
    Maintain and prioritize the product backlog, balancing short-term deliverables with long-term strategic objectives. 
  • Cross-Functional Collaboration 
    Partner closely with engineering, UI design, marketing, and customer success teams to ensure smooth product development and successful launches. 
  • Quality & Performance Monitoring 
    Support testing, QA, and post-launch analysis to ensure product quality and performance meet expectations. 
  • Go-to-Market Support 
    Assist in preparing product documentation, training materials, and internal communications to enable effective product launches. 

Required Skills & Qualifications 

• 3+ years of product management experience, ideally in B2B SaaS, insurance technology, or related digital platforms 

• 5+ years professional experience 

• Previous experience launching new commercial products or features 

• Strong communication and collaboration skills, with the ability to work and negotiate effectively across teams 

• Experience with Agile methodologies and tools (e.g., ADO, Jira, Aha!) 

• Analytical mindset with the ability to leverage data to inform decisions 

• Technical aptitude required—this role will be working with engineers daily 

• Ability to operate effectively in a fast-paced, evolving environment with shifting priorities 

Preferred Qualifications 

• Experience in the insurance industry (P&C, life, health, or embedded insurance).   
• Pet health or pet insurance experience is a plus. 
• Familiarity with APIs, digital transformation initiatives, or InsurTech platforms 

Education: Must meet one of the following requirements:

• Bachelor’s Degree or equivalent work experience (One-year relevant experience is equivalent to one-year college)
• Associate’s Degree in a Technical Field
• Certification in relevant focus area

Accountability/Complexity:

• Works independently on moderately complex projects/assignments and seeks guidance on projects/assignments of higher complexity
• May provide guidance and assistance to entry level professionals and/or support employees

All of our jobs come with great benefits including healthcare, parental leave and opportunities for career advancements. Some offerings are dependent upon the location of where you work and can include the following:

• Comprehensive full medical, dental and vision Insurance

• Basic Life Insurance at no cost to the employee

• Company paid short-term and long-term disability

• 12 weeks of 100% paid Parental Leave

• Health Savings Account (HSA)

• Flexible Spending Accounts (FSA)

• Retirement savings plan

• Personal Paid Time Off

• Paid holidays and company-wide Wellness Day off

• Paid time off to volunteer at nonprofit organizations

• Pet friendly office environment

• Commuter Benefits

• Group Pet Insurance

• On the job training and skills development

• Employee Assistance Program (EAP)

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