Foxconn Industrial Internet USA
Technical Program Manager (Bilingual Mandarin)
Be an Early Applicant
Manage technical programs for embedded hardware and firmware projects, ensuring customer satisfaction through engineering services and international collaboration.
Department: Server RD
San Jose, CA
About the job:
FULL-TIME/PERMANENT
JOB FUNCTION: As an Electrical Technical Program Manager - Storage Product Design/Switch and Networking Server you will be responsible for projects relating to embedded & computer hardware/firmware. You will provide engineering services to existing customers and potential new customers regarding product development and implementation issues. You will deliver presentations, demos, and training to customers. You will drive timely resolution of technical escalations and ensure customer satisfaction. The position requires international travel to Taiwan and possibly other Foxconn sites.
QUALIFICATIONS:
EDUCATION: B.S. in Electrical and Computer Engineering or related fields, M.S. is a plus.
EXPERIENCE: 5-10 years of x86 computer hardware/Embedded uPs, and firmware/software experience in networking and telecom equipment. Proven track record in customer-facing roles with excellent communication skills and Strong project management skills (PMP certification a plus)
LANGUAGE: English proficiency required, Mandarin is a plus.
SKILLS:
San Jose, CA
About the job:
FULL-TIME/PERMANENT
JOB FUNCTION: As an Electrical Technical Program Manager - Storage Product Design/Switch and Networking Server you will be responsible for projects relating to embedded & computer hardware/firmware. You will provide engineering services to existing customers and potential new customers regarding product development and implementation issues. You will deliver presentations, demos, and training to customers. You will drive timely resolution of technical escalations and ensure customer satisfaction. The position requires international travel to Taiwan and possibly other Foxconn sites.
QUALIFICATIONS:
EDUCATION: B.S. in Electrical and Computer Engineering or related fields, M.S. is a plus.
EXPERIENCE: 5-10 years of x86 computer hardware/Embedded uPs, and firmware/software experience in networking and telecom equipment. Proven track record in customer-facing roles with excellent communication skills and Strong project management skills (PMP certification a plus)
LANGUAGE: English proficiency required, Mandarin is a plus.
SKILLS:
- Excellent written and oral communication skill in English and Mandarin.
- Excellent collaborative skills and customer interaction
- Strong analytical skills, familiar with Product Development Process.
- Proficiency in x86, ARM based system hardware and firmware, or embedded system design.
- Good understanding of Telco Equipment
- Familiarity with 5G, LTE, and IP/MPLS technologies
- Experience with major telco operators
- Knowledge of SDN/NFV and network automation
- Proficiency in tools like JIRA, Confluence, or similar
- Microsoft office & scripts
- Direct support customers on Server and networking projects, in the areas of embedded and computer hardware or firmware/software technical program management from Product Concept to Mass Production.
- As a member of San Jose Server RD’s Front End interface, provides engineering service to customers in regards to new product development and deliverables, managing routine meeting, tracking design and validation issues/solution/fix. Communicate with Customer in system spec definition, design proposal, issues and solutions in detail.
- Back End interface with Foxconn design/test/validation engineering teams, manufacturing/operations teams, guide and direct the outcome to meet customer’s needs during all phases of NPI process
- Support on-site debug/meeting in customer’s site, tracking listed AI’s found by external customers, internal engineering design teams and factory during product development. Collaborate with local San Jose team and customers to investigate, reproduce, and provide guidance to back-end RD and manufacturing teams in solving issues
- Travel internationally to Taiwan and possible other Foxconn sites for on-site support.
Similar Jobs
Hardware • Information Technology • Robotics • Manufacturing
As a Technical Program Manager, you will oversee embedded hardware and firmware projects, support customer interactions, manage technical escalations, and facilitate product development from concept to production.
Top Skills:
5GArmConfluenceEmbedded SystemsIp/MplsJIRALteMS OfficeNfvSdnX86
Fintech • Mobile • Software • Financial Services
Develop, validate, and deploy credit underwriting machine learning models. Lead proofs-of-concept for alternative data, collaborate cross-functionally on model deployment, ensure regulatory and fair-lending compliance, and present model insights to credit and business leaders.
Top Skills:
Ci/CdCloudEquifaxExperianHiveMachine LearningNoSQLPythonSQLStatistical InferenceStatistical ModelingTransunion
Fintech • Mobile • Software • Financial Services
Lead one or multiple software development teams through the full lifecycle, hire and grow engineers, define scope and delivery, drive architecture, mobile and web development best practices, CI/CD and automated testing, and foster a culture of continuous improvement in a hybrid environment.
Top Skills:
Agile SdlcAndroidAutomated TestingCi/CdClean ArchitectureFrontend FrameworksiOSJavaJavaScriptKotlinMvcMvvmObject-Oriented ProgrammingSdksSwift
What you need to know about the San Francisco Tech Scene
San Francisco and the surrounding Bay Area attracts more startup funding than any other region in the world. Home to Stanford University and UC Berkeley, leading VC firms and several of the world’s most valuable companies, the Bay Area is the place to go for anyone looking to make it big in the tech industry. That said, San Francisco has a lot to offer beyond technology thanks to a thriving art and music scene, excellent food and a short drive to several of the country’s most beautiful recreational areas.
Key Facts About San Francisco Tech
- Number of Tech Workers: 365,500; 13.9% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Google, Apple, Salesforce, Meta
- Key Industries: Artificial intelligence, cloud computing, fintech, consumer technology, software
- Funding Landscape: $50.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Sequoia Capital, Andreessen Horowitz, Bessemer Venture Partners, Greylock Partners, Khosla Ventures, Kleiner Perkins
- Research Centers and Universities: Stanford University; University of California, Berkeley; University of San Francisco; Santa Clara University; Ames Research Center; Center for AI Safety; California Institute for Regenerative Medicine
