Technical Project Manager (Remote)

The Technical Project Manager is responsible for establishing project teams and providing overall direction for assigned technical projects – related to infrastructure or software - from initiation through delivery. They perform requirements definition, estimation, and budget management, formulate project scope and delivery strategies, establish milestones and schedules, maintain and report project status and monitor the progress of all team members.
Working alongside the project team members, the Technical Project Manager may directly contribute to the project by gathering required data from end users, creating technical specifications and serving as the liaison between technical and non-technical departments.
This role indirectly manages internal and external resources to ensure successful completion of technical projects, keeping leadership informed of key issues that may impact completion, budget or other results.
As an experienced, disciplined and self-motivated manager, the incumbent must thrive in a fast-paced environment, be client-focused, team-oriented, and able to execute in a way that encourages creativity, collaboration and continuous improvement.
50% of this role will hold responsibility for Incident Management.

Primary Accountabilities:

Project Management (55%)

• Apply knowledge of project management principles, tools, and processes to lead assigned technical project(s)

• Consult with stakeholders and designated project team members to determine the scope, budget, resources and timeline of the project, and gain approval to launch the effort

• Coordinate requirements definition, perform effort and time estimations, and establish appropriate budget management

• Collaborate with the project team to formulate project scope and delivery strategies, establish milestones and schedules

• Complete the project schedule and work breakdown structure to estimate effort and duration of project tasks; confirm assignment of resources and validate completion date targets for project tasks

• Actively manage the resources assigned to the team and monitor the progress of work

• Coordinate with cross-functional teams within the organization to ensure all functional areas have been addressed; may serve as the liaison between technical and non-technical departments

• Effectively manage project scope by ensuring any changes are documented, vetted, and approved via a clearly defined change management process

• Ensure problems, issues, and risks that may affect project goals are identified, documented, and resolved

• Ensure processes are in place for effective communication, testing, training and documentation, go-live and transition activities to occur throughout the project lifecycle

• Track and report project status and key metrics to project stakeholders regularly

• Complete post-project evaluation to determine how well results were achieved and provide insight for improvement to future delivery of projects

Strategic (25%)

• Partner with stakeholders to fully understand business requirements to build the business case (if applicable), including valuation of the project, in order to secure appropriate project level prioritization, staffing, and funding as necessary

• Work cross-functionally with the enterprise in mind for all projects as assigned

• Manage multiple tasks and responsibilities in a fast-paced environment

Influence (20%)

• Understand a broad group of perspectives and requirements from multiple stakeholders; gain alignment to deliver an end-to-end solution that meets the needs of the collective group

• Work to gain and maintain credibility with business leaders and key stakeholders to ensure ongoing collaboration and effective communication

• Demonstrate a growing knowledge and application of skills and product knowledge 

Required Qualifications:

• Bachelor’s Degree in business, technology or a related field

• 5-7 years of related work experience in project management, utilizing either Agile or Waterfall methodologies with a minimum of 3 years managing projects of a technical nature; or any equivalent combination of experience and training that provides the required knowledge, skills, and abilities needed for this position

• Lean Six-sigma Black Belt certification, recommended

• Project Management Professional (PMP) certification, a plus

• Excellent written and verbal communication skills with the ability to communicate with confidence, clarity, and focus; able to convey concepts and considerations to non-technical and technical experts alike

• Advanced knowledge/experience of ServiceNow

• Leadership skills with the ability to collaborate and build relationships across organizations, bridge gaps between teams, and successfully influence without authority

• Advanced knowledge/use of Microsoft and Google Suites

• Industry experience within financial services, logistics, CPG manufacturer or Retailer, a plus

Specific Technical Skills Needed:

• General knowledge of key technical areas, such as Service Desk, Network, Internet, Server, Database, Cloud, Software Engineering

• Conceptual understanding of Configuration Management Database

• ITIL Concepts certification, a plus

#LI-Remote

#LI-MW1

Individual Competencies

• Teamwork: Advanced communication skills used to lead a team
• Communication: Contributes to strategy for their team
• Problem Solving: Completes routine and repetitive tasks where tasks are straightforward
• Establish Focus: Communicates at a high level and is able to negotiate on a broad spectrum of matters
• Integrity: Able to communicate well in straight-forward situations.
• Business Acumen: Gains support for ideas within the team
• Vision and Strategy: Division

As an Inmar Associate, you:

• Put clients first and consistently display a positive attitude and behaviors that demonstrate an awareness and willingness to listen and respond to clients in order to meet their short-term and long-term needs, requirements and exceed their expectations
• Treat clients and teammates with courtesy, consideration and tact; you also have the ability to perceive the needs of internal and external clients and communicate effectively with the objective of delighting and retaining the client.
• Build collaborative relationships and work cooperatively with others, inside and outside the organization, to accomplish objectives, develop and maintain mutually beneficial partnerships, leverage information and achieve results.
• Set and attain achievable, yet aggressive, goals with a sense of urgency and accountability
• Understand that results are important and focus on turning mission into action to achieve results following the principles of Flawless Execution while consistently complying with quality, service and productivity standards to meet deadlines and exceed expectations by giving our clients the best possible outcome Support a safe work environment by following safety rules and regulations and reporting all safety hazards

At Inmar, we put people first and that means empowering our associates to thrive at every stage of life and career. Our comprehensive and competitive benefits package is thoughtfully designed to support a wide range of lifestyles and life stages.

Eligible associates have access to:

• Medical, Dental, and Vision insurance

• Basic and Supplemental Life Insurance options

• 401(k) retirement plans with company match

• Health Spending Accounts (HSA/FSA)

We also offer:

• Flexible time off and 11 paid holidays

• Family-building benefits, including Maternity, Adoption, and Parental Leave

• Tuition Reimbursement and certification support, reflecting our commitment to lifelong learning

• Wellness and Mental Health counseling services

• Concierge and work/life support resources

• Adoption Assistance Reimbursement

• Perks and discount programs

Please note that eligibility for some benefits may depend on your job classification and length of employment. Benefits are subject to change and may be governed by specific plan or program terms.

At Inmar, compensation reflects our belief in integrity, transparency, and the value of individual contributions. The hiring range for this position is:

91,364.63 - 152,274.38 USD Annual

The final offer may vary based on factors such as geographic location, job-related skills, education, certifications, work experience, and other relevant considerations.

Depending on the job level and role, it may include:

• Annual discretionary bonuses through our Core Company Performance Bonus Plan

• Equity grants, sign-on bonuses, and other tailored incentive opportunities

• Additional discretionary compensation, such as:

  • Growing Revenue Incentives

  • Corporate or VIP Bonuses

  • Deferred compensation opportunities

The actual annualized salary offered at the time of hire will be communicated in the candidate’s offer letter. We remain committed to fairness and transparency across all locations. Where required, including for remote-eligible roles, local pay ranges are disclosed in accordance with applicable laws and regulations.

We are an Equal Opportunity Employer, including disability/vets.

Recruitment Fraud Notice: Recruitment fraud is an increasingly common scam where individuals pose as employers to offer fictitious job opportunities. Scammers sometimes impersonate Inmar recruiters on LinkedIn and other channels. We will never ask for payment or sensitive personal information during the hiring process. Verify any role on our official Workday Careers site and learn how to spot scams in our full notice.

This position is not eligible for student visa sponsorship, including F-1 OPT or CPT. Candidates must have authorization to work in the U.S. without the need for employer sponsorship now or in the future.