Technical Sales Specialist

SeqMatic is a Next Generation Sequencing (NGS) and omics services provider based in the San Francisco South Bay Area. The company was founded in 2012 by former Illumina R&D scientists who are experts in the NGS workflow and related bioinformatics.

We specialize in Illumina NGS platforms, bulk DNA/RNA-seq, Single-cell RNA, as well as custom sequencing services with fast turnaround times. Our lab is CLIA / CAP certified.  We recently expanded our capabilities beyond RUO to support clinical trials for our Clients, in addition to incorporating novel technologies such as Spatial Transcriptomics, Epigenetics, Proteomics and Histopathology.

About the role

SeqMatic is looking for a Technical Sales Specialist to join our omics services commercial team. This is a role based full-time in our Fremont, CA office (M-F). 

Key elements of the position include:

• daily outbound prospecting, nurturing, and closing the sale as required to meet quarterly sales goal;
• understanding customers' technical and business requirements; preparing detailed quotes;
• matching quotes to purchase orders;
• communicating the status of projects from receipt to completion.

This role offers a base salary plus commission, a comprehensive benefits package, 401K with match, and a 5-day lunch program.

What you'll do

• Hunter:  Identify and make outbound contact with existing and potential customers to find sales opportunities,
• Sales process: Manage, qualify and prioritize sales leads; understanding of the customer’s scientific and business pain points, and the competitive situation.
• Tenacity:  Pursue and close sales orders; match final quotes with incoming purchase orders.
• Manage customer relationships post-sale, including a strategy to develop long-term business relationships.
• Responsive:  Answer technical inquiries and/or provide updates to the clients regarding the status of their submissions.
• Attention to detail:  Log all activities in the CRM.
• Perform other duties as required.

Qualifications

• Strong Genomics and/or Molecular Biology background to allow for a deep understanding of the broad variation of NGS/omics applications vs. customer needs to uncover sales potential.
• Innate desire to win. 
• 1+ years of experience in a Life Science sequencing laboratory, NGS Sales role, Technical Support role, or a related field with customer-facing experience.
• Excellent English verbal and written communication skills.
• Conduct presentations effectively and professionally to customers, peers, and management.
• Knowledge of Next Generation Sequencing methods, especially DNA-Seq, RNA-Seq, scRNA-Seq is strongly preferred.
• Ability to plan, prioritize, and manage time effectively.
• Prior experience in an environment using a Customer Relationship Management (CRM) system is a plus

Education Requirements:

• Bachelor’s degree or higher in genomics, molecular biology, or a closely related scientific field.
• Must be legally authorized to work in the USA.
• SeqMatic LLC is an equal opportunity employer.